Business Unit Manager, Hygiene

About the role

We are looking to hire a Business Unit Manager to lead our Hygiene Services division in Spain, reporting directly to the Managing Director.

This executive role has full P&L responsibility and is focused on driving profitable growth and operational excellence across the division. You will lead the entire function, including Sales, Marketing, and Service Operations, overseeing a significant operational team of approximately 250+ colleagues across Spain. You will be expected to define and execute the country strategy to maximize portfolio growth and customer retention.

Main Responsibilities

The Business Unit Manager will:

• Own the P&L: Deliver the Profit & Loss results for the Hygiene division, ensuring strong financial performance across sales and service activities.

• Define and Execute Strategy: Formulate and execute the division's country growth strategy, encompassing sales channels, marketing campaigns, and service deployment.

• Lead Customer Success: Ensure very high customer satisfaction and superior client retention rates by embedding a culture of excellent service quality.

• Team Leadership: Lead and manage the service and sales leadership teams, driving performance and guiding the necessary organizational evolution for scale.

• Drive Innovation: Champion the implementation of the digital strategy and introduce new, creative solutions to improve operational efficiency and team productivity.

• Portfolio Management: Oversee the product and services catalog, ensuring quality, profitability, and full adherence to all company standards and rules.

About us

Rentokil Initial plc

Rentokil Initial (RI) delivers services that ‘Protect People, Enhance Lives’. We protect people from the risks of pest-borne disease, the risks of poor hygiene or from injury in the workplace. We aim to enhance lives with services that protect the health and wellbeing of people and the reputation of our customers’ brands. Throughout the world, demand for higher standards of public health, stricter food safety legislation and compliance with workplace safety regulations are driving demand for our service expertise.

Rentokil Initial is a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: 

• Rentokil Initial is a FTSE 60 company and operates in 80 countries with revenues of over £3bn.
• We are a ‘people business’ with over 40,000 colleagues.
• We offer a wide range of services to businesses, the public sector and residential customers.
• Our core market categories are Pest Control and Hygiene/Washroom services.
• Market leading positions in major markets - UK, US, Australia, France and emerging Asian and Latin American markets.
• Contract based businesses with >85% retention rates.

Rentokil Initial has identified three core values that underpin our business - Service, Relationships and Teamwork.
By living our values, we are better placed to offer consistently outstanding customer service.

Main Requirements

• 10+ years of senior managerial experience, including direct Profit & Loss (P&L) responsibility for a significant business unit.

• Proven experience successfully managing a large, geographically dispersed operational team (e.g., technicians and field sales).

• Educated to Graduate level; a Technical Degree (e.g., Engineering) or a qualification in Economics/Finance is preferred.

• Fluent professional proficiency in Spanish and English (written and verbal).

• Ability and willingness to travel frequently across Spain and Europe.

Additional Skills

• Possesses an entrepreneurial spirit and a sharp focus on achieving tangible results.

• High integrity, strong personal credibility, and the ability to influence at all levels.

• Pragmatic and action-oriented; capable of quickly converting high-level concepts into practical steps.

• Strong market and competitor awareness, combined with a genuine drive for innovation.

• Excellent interpersonal skills and experience as an articulate, confident presenter.

What we offer
On top of you basic gross salary, you'll have a bonus (collective), a company car, a fuel card, lunch vouchers and more