Operations Manager - Posh

We have an exciting position available for an experienced Operations Manager- Indoors to join our vibrant, passionate, fast paced team at Posh. If you are self-motivated and have outstanding people & communication skills and a high level of drive, then we'd love to hear from you.

In this role you will be based in Sydney, leading a team of 5 Local Service Managers (direct reports), with 25 technicians under them. You will be responsible for achieving and exceeding retention, installation and profit targets, whilst building and maintaining effective internal and external relationships with key stakeholders within the business services industry.

About Posh Services:

Posh Services (an acquisition of Rentokil Initial) have been operating for more than 30 years with experience turning workplaces and commercial areas into greener, healthier working environments. Unlike other businesses, we focus on both indoor and outdoor services which can be tailored to your specific budget, making us the one-stop shop for all your commercial plant needs.

You will be responsible for the following outcomes:

• Leading a safety culture
• Developing, leading and managing a first class operations and service support 
• Delivery of the operational plan
• Managing the budget, P&L, and operational measures
• Driving operational efficiencies and continuous improvement to work smarter not harder
• Proactively manage service delivery to consistently meet customer contractual expectations to positively impact client retention and growth

For Brilliant Execution you will need:

• A demonstrated commitment to safety and a proven track record in building a safety culture
• A minimum 3 years management experience with strong operational skillset, 
• Proven record of delivering revenue growth, with experience developing, implementing and managing projects
• An engaging leader with experience in coaching and developing team members with the willingness to be a ‘hands on’ leader where required
• Ability to focus and have a flexible approach when faced with change, completing priorities and work demands
• Demonstrated commercial acumen to manage budgets and costs
• Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders
• Demonstrated track record of successfully delivering against targets, KPI’s and cost efficiencies
• The ability to positively challenge the status quo and champion continuous improvement
• Horticultural experience is advantageous, however not essential

About Rentokil Initial (parent company of Posh)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.