Diversity, Equality and Inclusion

Our workplace strategy places great emphasis on merit and equal opportunities, where everyone, regardless of gender identity, race, colour, nationality, age, sexual orientation, physical ability, or background, can reach the highest levels based on merit. Making sure our workforce reflects the diverse nature of the business environment and markets in which we operate, and the customers and communities that we serve. Creating an environment where everyone’s view is heard, everyone’s contribution matters and everyone has an equal opportunity to succeed. While we are proud of the progress we have made to date in creating a more diverse and inclusive business, we still believe that there is much more we can do.

1. Leadership

Ensuring strong and passionate executive leadership and sponsorship of our diversity, equality and inclusion activity remains in place within each region and function across the Company, so that our senior managers are leading from the front on creating a truly diverse and inclusive organisation.

Rentokil Initial saleswoman explaining brochure to customer

Technician speaking to a customer in an office

2. Reporting

Improving our diversity, equality and inclusion data and reporting and using this data to make effective decisions and to set meaningful and stretching targets to ensure future progress.

3. Engagement

An ongoing range of actions to engage colleagues, such as global diversity, equality and inclusion training and education programmes and continued reinforcement of zero tolerance of all forms of explicit and implicit discrimination.

In North America, we have introduced our first Colleague Resource Groups to increase colleague engagement and provide a space where our colleagues can gather and grow as a community. Eight groups have been introduced which represent our colleagues’ diverse cultures, ethnicities, backgrounds, interests, and orientations. There are 800 colleagues participating.

Initial technicians showing different varieties of Signature soap dispensers

4. Recruitment

Significant activity to ensure our resource pools, prospective candidates and internal talent reflect the communities and markets in which we operate.

5. Development

A specific focus on developing our leaders to be more skilled and assured in addressing diversity and inclusion issues so that they can confidently champion and lead our diversity, equality and inclusion agenda.