Rentokil initial is the largest pest control and hygiene services company in the world with over 65,000 employees and it operates in more than 94 countries. With Rentokil you have a company with experience, reliability, quality, well trained personnel backed by research and development for the safe use of environmentally friendly chemicals. In Sri Lanka, Rentokil established in 1981 and it is one of the pioneer Pest Control Service provider offering environmentally friendly solutions to the control of pests to the industrial, commercial and residential segments in Sri Lanka and Maldives.

Main Job Duties will be;

Contact debtors via phone to recover outstanding debts.
Handle both inbound and outbound calls to negotiate payment terms and resolve account issues.
Record and update customer account information.
Maintain a high level of professionalism while handling challenging conversations.
Meet daily, weekly, and monthly targets for call volume and debt collection.
Provide exceptional customer service and assist with payment solutions.

Requirements:

Proven experience in a call center, customer service, or debt collection role will be an advantage.
Excellent communication and negotiation skills.
Strong problem-solving abilities and conflict resolution skills.
Strong organizational skills and attention to detail.
Strong customer service and interpersonal communication skills

Benefits:

Base Salary
Attractive incentive (Up to Rs.100,000)
Mobile Sim
Insurance Cover

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Latest jobs

Sales Executive

Salary

Location

Peliyagoda, Western Province, Sri Lanka

Department

Customer Service

Job Type

Full-time

Brands

Rentokil Initial

Remote Type

Location

Sri Lanka

Description

Reference

4393328

Expiry Date

01/01/0001

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