The Digital Products Portfolio Owner is a strategic leadership role responsible for maximising the value of a portfolio of digital
products that align with the overall business strategy of our global, decentralised organisation. This individual will have a
global remit, likely based in the UK (given the "Group" context), and will be accountable for the portfolio's vision, strategy, and
performance across multiple countries and lines of business.
Purpose of the role:
● Portfolio Vision and Strategy: Define and communicate a clear vision and strategy for the digital product portfolio, ensuring
alignment with the overarching business goals and considering the nuances of different global markets, particularly the
significant North American presence.
● Value Maximisation: Prioritise and manage the portfolio backlog to optimise value delivery, considering return on investment, strategic alignment, and customer needs across all regions.
● Stakeholder Management: Collaborate with diverse stakeholders across the Group, North America, and other regions
(including business leaders, product managers, technology teams, and regional IT) to ensure alignment and buy-in on the
portfolio strategy and roadmap.
● Investment Governance: Oversee the allocation of resources and budget across the portfolio, making data-driven decisions
to optimise investments and manage risks.
● Performance Monitoring: Track and analyse key performance indicators (KPIs) for the portfolio, providing regular updates to
leadership and identifying areas for improvement.
● Market Awareness: Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the
digital product portfolio in different global markets.
● Guidance and Enablement: Provide guidance and support to Product Managers within the portfolio, fostering a consistent
and effective product management approach aligned with agile principles
● Collaboration with Group and Regional Functions: Effectively navigate the complexities of a decentralised organisation,
ensuring strong collaboration between the global "Group" functions and the regional IT teams.
Tasks & Responsibilities
● Plans, directs, and co-ordinates activities to manage and implement a programme from contract /proposal initiation to final
operational stage; plans, schedules, monitors, and reports on activities related to the programme. Ensures that programmes
are managed to realise business benefits and that programme management is informed by an awareness of current technical
developments.
● Takes responsibility for investigative work to determine business requirements and specify effective business processes,
through improvements in information systems, information management, practices, procedures, and organisation change.
Applies and monitors the use of required modeling and analysis tools, methods and standards, giving special consideration to
business perspectives. Conducts investigations at a high level for strategy studies, business requirements specifications and
feasibility studies. Prepares business cases which define potential benefits, options for achieving these benefits through
development of new or changed processes, and associated business risks. Identifies stakeholders and their business needs.
● Develops and maintains one or more defined communication channels and/or stakeholder groups, acting as a single point of
contact. Gathers information from the customer to understand their needs (demand management) and detailed requirements.
Facilitates open communication and discussion between stakeholders, using feedback to assess and promote understanding
of need for future changes in services, products and systems. Agrees changes to be made and the planning and
implementation of change. Maintains contact with the customer and stakeholders throughout to ensure satisfaction.
Captures and disseminates technical and business information.
● Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects.
Establishes organisational objectives and delegates responsibilities. Is accountable for actions and decisions taken by self and
subordinates.
● Influences policy formation on the contribution of own specialism to business objectives. Influences a significant part of own
organisation. Develops influential relationships with internal and external customers/suppliers/partners at senior management
level, including industry leaders. Makes decisions which impact the work of employing organisations, achievement of
organisational objectives and financial performance.
● Performs highly complex work activities covering technical, financial and quality aspects. Contributes to the formulation and
implementation of IT strategy. Creatively applies a wide range of technical and/or management principles.
● Absorbs complex technical information and communicates effectively at all levels to both technical and non-technical
audiences. Assesses and evaluates risk. Understands the implications of new technologies. Demonstrates clear leadership and
the ability to influence and persuade. Has a broad understanding of all aspects of IT and deep understanding of own
specialism(s). Understands and communicates the role and impact of IT in the employing organisation and promotes
compliance with relevant legislation. Takes the initiative to keep both own and subordinates' skills up to date and to maintain
an awareness of developments in the IT industry.
Requirements:
Experience:
- Has achieved proficiency in the Task of Business analysis
- Has excellent interpersonal skills and is fully experienced at dealing with clients/users. Has a good understanding of
alternative software engineering life cycles for development and the concepts and practices required to implement effective
information systems. Possesses a broad understanding of business and business Skills, and understands the significance
of commercial constraints. Is able to recognise potential assignments outside own areas of specialisation and bring to bear
appropriate expertise as necessary.
EITHER: Has achieved proficiency in the Task of Project management - Level 5, OR: Has gained experience (typically seven
years) in a relevant business environment involved in the introduction and use of IT, including demonstrable success in
managing multiple projects.
- Has proven project management and leadership skills, and a good knowledge of business analysis, system development and
IT service management. Knows own organisation’s policy framework, management structures and reporting procedures for all
aspects of the programme’s environment. Has strong planning, communication and presentation skills, and is proficient in
project quality management.
- Understands the principles of business and markets and has experience of relevant business sectors. Has proven project
management and leadership skills, and a good knowledge of how to make and sustain a business case (the benefits that will
be delivered and the investment cost). Demonstrates up to date knowledge of the organisation’s business environment, policy
framework, organisational relationships, business processes, and reporting procedures. Displays good inter-personal skills at
all levels of contact and in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to
customers in their own language. Demonstrates sound practical knowledge of associated technical disciplines e.g. process re-
design, systems development and service delivery. Uses high level of technical understanding to interpret technical issues for
the business and sustain credibility with IT.
● Takes responsibility for investigative work to determine business opportunities, and specify effective business processes.
Specifies their implementation through improvements in information systems, data management, practices, organisation and
equipment. Applies and monitors the use of required modelling and analysis tools, methods and standards in an intelligent and effective way.
● Co-operates with senior client and IT staff as required, conducting investigations at a high level for strategy studies,
requirements specifications and feasibility studies.
● Maintains technical awareness at a level where alternatives can be analysed, modelled and classified according to technical
feasibility and non- functional characteristics. Ensures that views of all parties are considered, verified and validated within the
stakeholder community. Ensures appropriate prioritisation is applied to meet business objectives.
● Utilises business experience and skills to assess and advise on the practicability of alternatives, marrying up technical
limitations with operational realities.
● Takes responsibility as needed for the detailed specification and modelling of recommended solutions using resources,
standards, methods and tools as required. Maintains links with appropriate counterparts within both software engineering and
service delivery functions and plays a full part in bringing systems to implementation as detailed by organisation policies and
methods.
● Plans, arranges and facilitates meetings, workshops and relations with client/user staff during system investigations and
throughout subsequent development work.
● Defines, plans and justifies (in business terms) projects to develop/implement automated and non-automated components
of new or changed processes.
● Assists clients/users in defining acceptance tests for automated systems, and takes responsibility for their proper execution.
● Within a small to medium scale change programme, plans, directs, and co-ordinates the programme’s projects and other
activities, from contract/proposal initiation to benefit realisation, on behalf of senior management, to ensure optimum
efficiency in the allocation of common resources and skills.
● Determines, monitors, and reviews all programme economics to include programme time & costs, projected operational costs,
staffing requirements,programme resources, and programme risk.
● Leads the programme team(s) in determining business requirements and translating requirements into service design and
operational plans, developing and maintaining the appropriate environment to support project managers, including the
processes and practices for managing projects and the training and coaching of project managers and teams.
● Plans, schedules, monitors, and reports on overall progress and initiates corrective action, as appropriate, to ensure that
programme deliverables are produced on time and within budget.
● Manages exceptions, slippage and issues of priority, and initiates extra activities wherever gaps in the programme are
identified.
● Ensures coherence of the programme, by monitoring changes within the programme scope. Reassesses whether projects
continue to meet business
Qualifications
- Educated to bachelor degree level or holds a relevant professional qualification.
Relevant Qualifications:
IS Project Management (Higher Level)
Business Analysis Diploma (Higher Level)
Practitioner Certificate in Managing Successful Programmes
Chartered IT Professional (CITP)
Benefits:
- Competitive salary and bonus scheme
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
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