JUMP TO CONTENT

Delivering Service That Counts, Together

Posting date: 01/16/25

At Rentokil Initial, we know that true excellence isn't just about what we do, but how we do it. It's about the connections we build, the support we offer each other, and the shared commitment to delivering outstanding service. 

Our CEO, Andy Ransom, often says, "Great service speaks for itself. By investing in our people and strengthening relationships, we continue to deliver the best for our customers, and they’re noticing". This simple, yet powerful, statement captures the essence of our culture: the power of appreciation drives our success.

Our journey begins with our values: Service, Relationships, Teamwork, and Responsibility. These aren't just words on a wall; they're lived out every single day by our dedicated colleagues around the globe.

Service That Truly Counts

Every day, our teams are out there, on the front lines, protecting people and enhancing lives. Whether it's a pest control technician safeguarding a restaurant, a hygiene specialist ensuring a clean and safe washroom, or a team member providing essential support behind the scenes, their dedication is what defines our service.

We believe that exceptional service comes from a place of genuine care and expertise. It’s about listening to our customers, understanding their needs, and going the extra mile to exceed their expectations. When our colleagues feel valued and supported, they are empowered to deliver that outstanding experience time and time again.

Building Stronger Relationships, Together

The foundation of our outstanding service is built on strong relationships – not just with our customers, but within our own teams. We foster a "One Team" approach, where collaboration and mutual support are key. This means:

  • Supporting each other: From sharing knowledge and best practices to stepping up during challenging times, our colleagues embody true teamwork.

  • Connecting with customers: Building trust and long-lasting partnerships by consistently delivering reliable and high-quality solutions.

  • Engaging with communities: Extending our values beyond business to make a positive impact where we live and work.

This collective effort, this synergy between individuals and teams, allows us to tackle complex challenges and achieve remarkable results.

A Culture of Recognition & Celebration

We know that hard work deserves to be acknowledged. That's why appreciation is woven into the fabric of our culture. We celebrate big and small achievements because we understand that every individual's contribution propels our progress. From formal recognition programs to a colleague's "thank you", we strive to create an environment where everyone feels seen, valued, and respected. This positive reinforcement fuels our passion and commitment, making Rentokil Initial not just a workplace but a community where you can thrive.

When you join Rentokil Initial, you become part of a team that doesn't just work hard, but also values the power of working together, with appreciation at the heart of everything we do. If you're ready to deliver service that truly counts and be part of a team that celebrates your contributions, your place is with us.

Are you ready to be part of a team where your service counts and your contributions are appreciated? Explore our opportunities today!

➡️ Click here to see our latest vacancies!

Posted byGavin Foley
List #1

Articles you might like

A white ice cream van with "Rentokil Initial" branding serves a smiling person, while a queue forms on a sunny street in London, celebrating the company's 100-year anniversary.
Sweet Treats & Pest Control: How We Kicked Off Our 100th-Year Anniversary in the UK

Teaser

Company update

Content Type

Blog

Publish date

06/16/2025

Summary

Who knew pest control could be so sweet? At Rentokil Initial, we love to celebrate, and what better way to kick off our monumental 100th anniversary than with a truly unique and deliciously surp

Teaser

Discover how Rentokil Initial UK celebrated its 100th anniversary with an unexpected treat!

Read more
Black and white photo of four women working with early office machinery, possibly accounting or computing machines, in a Rentokil office from an earlier era, with 'Rentokil 100 Years' logo overlaid.
A Century of Impact: Celebrating 100 Years of Innovation and Opportunity at Rentokil

Teaser

Company update

Content Type

Blog

Publish date

06/05/2025

Summary

A Century of Impact: Celebrating 100 Years of Innovation and Opportunity at RentokilWe have marked a monumental milestone for Rentokil – our 100th anniversary! For a century, we've been at the

Teaser

Join us as we celebrate a century of leading pest control innovation, global growth, and impactful careers. Discover how you can be part of our future

Read more
Living Our Values: Louis's Career Journey at Rentokil Initial

Teaser

Our Values in Action

Content Type

Blog

Publish date

03/20/2025

Summary

Learn, Grow, and Thrive: Louis's Career Journey at Rentokil Initial We recently sat down with Louis, a Learning Content Developer from our Group HR - Learning and Development team, to hear a

Teaser

Want to know what it's really like to work at Rentokil Initial? Join us as we chat with Louis from our Learning and Development team about his inspiring career journey and how our values come to life.

Read more
A picture of Sarah Lane, a young white female with blonde hair, in her early twenties smiling in front of the Rentokil Initial Logo
Life at Rentokil Initial: A New Starter's Journey

Teaser

Company update

Content Type

Blog

Publish date

01/02/2025

Summary

Starting a new job can be exciting and nerve-wracking, but Rentokil Initial strives to create an experience filled with support, growth, and a welcoming atmosphere. Take it from Sarah Lane, one of

Teaser

Get the inside scoop from Sarah on what it's REALLY like to join our team!

Read more
An image of a white female with brown shoulder length hair, smiling warmly
Want a Career at Rentokil Initial? Here's the Inside Scoop from Our Recruitment Manager

Teaser

Career Pathways

Content Type

Blog

Publish date

12/11/2024

Summary

Landing your dream job can be tricky. Acing that application? Even tougher! But don't worry, we're here to help. We sat down with Jo Sharpe, one of our top Recruitment Managers, to get the insid

Teaser

Want the inside scoop on how to land a job at Rentokil Initial? Our Recruitment Manager spills the secrets!

Read more
Sam Schader I.T Director at Rentokil-Initial
From Graduate to IT Director: Follow Sam's Journey

Teaser

Company update

Content Type

Life at RI

Publish date

04/08/2024

Summary

Sam Schrader is the UKIB Region & Corporate Functions IT Director at Rentokil Initial. She first joined Rentokil Initial as a graduate student in the RI Management program in April 2005, where

Teaser

Read about Sam Schrader's fantastic journey from a new graduate to becoming the IT Director at Rentokil Initial. Sam's story shows us how learning from others, trying out different jobs, and always being willing to learn can lead to great success in the IT and business industry. Explore her story to see what it takes to build a successful career.

Read more
Person typing on a keyboard and tapping a futuristic illustration of people icons
Unveiling our new careers site!

Teaser

Company update

Content Type

News

Publish date

11/29/2023

Summary

We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values. Why the c

Teaser

We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values.

Read more
Group of female graduates posing together
What is the Rentokil Initial graduate scheme like?

Teaser

New hire

Content Type

Blog

Publish date

09/08/2023

Summary

Inside the Corporate graduate scheme: 1 scheme, countless experiences Aman Bains, Finance Graduate "One thing I have learnt during this graduate scheme is that my career is

Teaser

Read more
Employees celebrating Initial's 120th anniversary at a warehouse with Initial blue signage
Initial celebrates 120 years!

Teaser

Company update

Content Type

Life at RI

Publish date

08/24/2023

Summary

In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London, with customers’ initials embroidered

Teaser

In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London,

Read more
Group of employees posing for the Asia torch journey charity initiative
Asia torch journey

Teaser

Company update

Content Type

Life at RI

Publish date

08/24/2023

Summary

Carrying the RI torch across Asia and MENAT Rentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to

Teaser

Rentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to become the most loved and respected services business on the planet.

Read more
Search

Browse Jobs