- Handle and manage the end-to-end billing process to ensure timely and accurate invoicing.
- Verifying invoices and service reports prior to distribution to customers.
- Format and send invoices according to customer specifications.
- Conduct daily and monthly billing activities efficiently and accurately.
- Upload and manage invoices on vendor portals.
- Address billing inquiries from both internal teams and external customers.
- Collaborate with technical teams to optimize billing solutions.
- Assist in troubleshooting billing discrepancies with technical support.
- Coordinate with process owners for the preparation of invoices, credit, and debit notes.
- Ensure accuracy during month-end closing processes.
- Organize and file billing documents systematically.
- Prepare and compile monthly and weekly billing statistics reports.
- Support the Billing Manager in various ad-hoc tasks.
Requirements:
- Diploma in Accounting or related field is preferred.
- Prior experience in billing, invoicing, or finance is advantageous.
- Strong communication and interpersonal skills.
- Proficiency in MS Office, particularly Excel.
- Ability to work independently and as part of a team.
- Detail-oriented with a strong sense of urgency.
- Ability to work efficiently under pressure.
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