Customer Development Executive - Tambaram
- Sales / Business Development
- Full-time
__jobinformationwidget.freetext.LocationText__
Tambaram, Tamil Nadu, India
This vacancy has now expired. Please see similar roles below...
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.
Requirements:
About the Role:
- Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to commercial clients.
- The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Business Development (Sales)
- Focus on client retention, renewals & price increase & up-selling
- Compliant Management - To identify & resolve customer complaints within the specific timelines
- Alert Account Management - To identify the alert customer & bring the possibility of the revival of the accounts
- To provide recommendations & suggestions to the branch for the improvement
- Conduct regular reviews & terminate the non-revival accounts
- SPOC for Branch Renewals
- Total concentration on Renewal business only
- Sole Responsible
- On-time CCM/SQS/SQA
- Timely Terminations
- Coordination between Customers & Operations
- Increase in Branch New Sales as Branch CSEs can focus only on New sales
- Reduction in Outstanding
- Lead Generation
Key Result Areas:
- Advance Renewal Followup / CCM
- Customer Objection Handling - with the help of operation
- Renewal letter with PI
- Regular follow-up for renewal and updation in the Renewal portal
- OCC entry from the Renewal portal
- Timely termination from the renewal portal
- Outstanding followup
- SQA
Competencies (Skills essential to the role):
- Clear communication skills.
- Attentiveness.
- Ability to use positive language.
- Time management skills
- Data Analysis
Educational Qualification / Other Requirement:
- Any Bachelor’s degree
- Languages known: English, Local language
- Experience : 3 -5 years experience in relevant field
Role Type / Key working relationships:
- Productivity Improvement
- Renewal % Improvement
- Effective review customer-wise
- Process Understanding and Implementation
- Renewal Portal Usage in Totality
- Increase in Branch New Sales
What can you expect from RPCI?
- Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
- Safety
- Integrity
- Innovation
- Learning & Development
- Open & Transparent
- Performance Orientation
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Benefits:
Are you interested?
Here's what you can expect when you join us
Attractive Incentives
Annual Performance Based Bonus
Group Mediclaim Insurance Policy
Travel Reimbursement
Learn about Rentokil Initial's innovation culture
Latest jobs
Salary
Location
Lucknow, Uttar Pradesh, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the
Reference
4358961
Expiry Date
01/01/0001
Salary
Location
Sambalpur, Odisha, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
4356279
Expiry Date
01/01/0001
Salary
Location
Nashik, Maharashtra, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the
Reference
3621633
Expiry Date
01/01/0001
Salary
Location
Delhi, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
POSITION RESPONSIBILITIES :The incumbent will support regions to increase sales and the revenue contribution from tender business. The person will report to the General Manager/National BD Head- Bids
Reference
4353716
Expiry Date
01/01/0001
Salary
Location
Tirupati, Andhra Pradesh, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
4353295
Expiry Date
01/01/0001
Salary
Location
Bilaspur, Chhattisgarh, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
4349129
Expiry Date
01/01/0001
Salary
Location
Cuddalore, Tamil Nadu, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pe
Reference
4331911
Expiry Date
01/01/0001
Salary
Location
Ahmedabad, Gujarat, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil Initial HygienePart of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of e
Reference
4113750
Expiry Date
01/01/0001
Salary
Location
Bengaluru, Karnataka, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
4331243
Expiry Date
01/01/0001
Salary
Location
Bengaluru, Karnataka, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
4331191
Expiry Date
01/01/0001
Articles you might be interested in
Teaser
Company updateContent Type
Life at RIPublish date
04/08/2024
Summary
Sam Schrader is the UKIB Region & Corporate Functions IT Director at Rentokil Initial. She first joined Rentokil Initial as a graduate student in the RI Management program in April 2005, where
Teaser
Company updateContent Type
NewsPublish date
11/29/2023
Summary
We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values. Why the c
Teaser
New hireContent Type
BlogPublish date
09/08/2023
Summary
Inside the Corporate graduate scheme: 1 scheme, countless experiences Aman Bains, Finance Graduate "One thing I have learnt during this graduate scheme is that my career is
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London, with customers’ initials embroidered
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
Carrying the RI torch across Asia and MENAT Rentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
Promoting Period Dignity in partnership with the England and Wales Cricket board Initial Washroom Hygiene and The England and Wales Cricket Board (ECB) have announced a high-profile partnership d
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
New science opens doors for future innovation At Rentokil Initial we pride ourselves on our ability to innovate to provide the best possible products and services for our customers. Our world-lea
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
Another 3,500 trees planted in the Pacific! This year eight colleagues from Ambius and Initial Hygiene joined 132 volunteers in the largest community tree planting weekend at the Nightwings rainf
Jobs you have shown an interest in