Global Engineering Windows Technical Specialist

This role is part of the Global Engineering team, responsible for implementing project initiatives across Rentokil Initial's global business units. The primary focus is on Windows upgrades, strategy, and improving controls within domain services globally, serving as the subject matter expert (SME) and service owner for our Windows Server Estate.

Key Responsibilities

Active Directory and Windows Server Management

• Manage Active Directory, Active Roles, and Windows Server licensing, including purchasing and inventory management
• Implement Active Directory and Azure hygiene best practices, such as removing stale objects, managing password controls, and implementing LAPS
• Conduct Active Directory domain migrations
• Configure Windows and Citrix applications, and perform data migrations

Service Ownership and Global Standards

• Serve as EMEA Service Owner for Windows and Active Directory, collaborating with the global service owner
• Deliver up-to-date heatmaps and implement global standards for the EMEA region
• Manage Licensing and identify cost savings/efficiencies
• Ensure high availability of services through proactive measures

Security and Compliance

• Drive security standards in the Global Windows Environment
• Remediate out-of-support operating systems, implement security policies, and perform infrastructure hardening
• Use system management software to collect performance statistics
• Carry out system software maintenance tasks and document implementations and upgrades

Requirements:

Technical Expertise

• Proficiency in AD Infrastructure Services, Windows Server operating systems, Citrix, and Azure services
• Knowledge of at least one of the following platforms: GCP/GCVE/VMware, Active Directory Infrastructure, Citrix systems (1912+) including PVS

Soft Skills

• Strong teamwork and collaboration abilities
• Adaptability to new systems and situations
• Attention to detail and commitment to quality standards
• Customer focus and analytical thinking

Best Practices and Governance

• Follow processes and establish clear handover procedures
• Implement structured coaching and mentoring programs
• Promote knowledge sharing and create a culture that values information exchange

Hardware and Software Management

• Install and maintain hardware systems safely and efficiently
• Understand system hardware configurations, including nodes, capacity, and interfaces

Qualifications

Desirable Certifications

• ITIL® Foundation in IT Service Management
• MCSE, VCP, or relevant Microsoft certifications

Additional Information

• Global role with potential travel requirements
• Competitive compensation package
• Opportunities for professional development

This role requires a blend of technical expertise, leadership skills, and a commitment to maintaining and improving global IT infrastructure standards. The ideal candidate will have a strong background in Windows Server management, Active Directory, and cloud services, with the ability to drive security initiatives and mentor team members across the organization.

Benefits:

• Competitive salary and bonus scheme
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday, plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ([email protected]) if you need anything

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.