Technical Manager

As the Technical Manager for Pest Control and Specialist Hygiene at Rentokil Initial in BeLux, you will lead a dedicated team to ensure high standards in service quality, regulatory compliance, and customer satisfaction. This role involves overseeing pesticide materials, managing supplier and government relationships, and ensuring safe material handling. You will also develop and implement Standard Operating Procedures (SOPs) and training programs to enhance staff skills. With a strong background in pest biology, project management, and analytical thinking, you'll work closely with Sales and Service teams to translate customer needs into technical solutions, fostering teamwork, safety, and a customer-focused approach to support Rentokil Initial's mission of protecting public health and enhancing lives.

Main Tasks and Responsibilities

• Lead the Technical Department for Pest Control and Specialist Hygiene in BeLux, promoting service quality and staff knowledge.
• Oversee pesticide materials and methods, manage supplier relationships, and ensure regulatory compliance.
• Develop and maintain SOPs and training programs for the service team.
• Manage and improve quality control systems, ensuring compliance with industry standards.
• Collaborate with Sales and Service teams to enhance customer satisfaction through technical solutions.

Rentokil Initial plc

Rentokil Initial (RI) delivers services that ‘Protect People, Enhance Lives’. We protect people from the risks of pest-borne disease, the risks of poor hygiene or from injury in the workplace. We aim to enhance lives with services that protect the health and wellbeing of people and the reputation of our customers’ brands. Throughout the world, demand for higher standards of public health, stricter food safety legislation and compliance with workplace safety regulations are driving demand for our service expertise.

Rentokil Initial is a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: 

• Rentokil Initial is a FTSE 60 company and operates in 80 countries with revenues of over £3bn.

• We are a ‘people business’ with over 40,000 colleagues.

• We offer a wide range of services to businesses, the public sector and residential customers.

• Our core market categories are Pest Control and Hygiene/Washroom services.

• Market leading positions in major markets - UK, US, Australia, France and emerging Asian and Latin American markets.

• Contract based businesses with >85% retention rates.

Rentokil Initial has identified three core values that underpin our business - Service, Relationships and Teamwork.
By living our values, we are better placed to offer consistently outstanding customer service.

Must Have

• University degree in Entomology, Biology, Environmental Science, or related field.
• At least 2 years of management experience.
• Strong analytical skills and project management capabilities.
• Valid Driver’s License (B) and VOL VCA certification (or willingness to obtain).
• Knowledge of pest biology, behavior, and control methods.

Nice to Have

• Excellent leadership and team-motivation skills.
• Experience in developing training programs and materials.
• Strong communication and persuasive abilities.
• Proactive mindset with a talent for strategic translation and implementation.
• Familiarity with IT systems supporting process management.

Rentokil Initial is home to everyone: feel free to come as you are.