Administration Apprentice

Rentokil Property Services Administration Support Apprentice

Join Our Team and Make a Difference!

We are currently seeking an Administration Support Apprentice to join our dedicated team at the Liverpool branch. If you are interested in customer service and administration and would like to work for a company where you receive fantastic training, this could be the perfect opportunity for you!

Why Join Rentokil?

• Competitive Salary Package: Start with a basic salary of £13,770 per annum.
• Benefits: RI Rewards, regular bonus and commission schemes, structured development. 
• Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week)
• Industry-Leading Training: Receive top-notch training to support our customers’ needs.

The Administration Support Apprentice Role

We are looking for a professional and efficient team member to join us as an Admin Apprentice within our Admin Support Team. The role is to support the Admin Support Team to achieve compliance. To deliver reports and dashboards to assist the Admin Support Team monitor and maintain compliance throughout all departments.

Day to day we will support and help with your Training & Development so you will be able to complete some of your key responsibilities effectively and independently during and after you qualify. This will also include completing a customer service apprenticeship. Key responsibilities include: 

• Answering phones - being able to deal with customers & surveyor queries & requests.
• Calendar management & surveyor support
• Monitoring and actioning the area admin inboxes
• Providing,uploading and updating statistical reports and data to assist management 
• Issuing,distributing and managing such data and follow ups
• Updating and distributing dashboards in respect of KPI measures.
• Raising credits and revised invoices relating to customer refunds
• Providing support as required to other departments such as contracts administration and Guarantee claims division in respect of sale or post sale queries and documentation

What does an apprenticeship look like with Rentokil Property Services?

0-12 months: 

 In your first year, you'll work with a mentor to learn the skills needed to excel in your role. You'll join our government accredited apprenticeship scheme to develop essential skills, and after completing the apprenticeship, you will be able to explore promotional opportunities with us.

Requirements:

• IT Literate

• Someone looking to kickstart their career in administration and customer service, full training will be provided
• Good written and verbal communication skills
• Able to manage time effectively and complete daily tasks
• You will have a can do attitude
• Excellent time keeping
• Team player
• The desire to succeed and progress

Benefits:

• Additional opportunities to earn more with regular bonus and commission schemes.

• Salary grading system - linked to performance for those keen to develop their career within our business.
• Opportunity to contribute to a Private Healthcare scheme.
• Enrolment in our company pension scheme.
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
• Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.
• Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
• Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
• Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
• Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.

A Company Putting “People First”

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

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Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here