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Agent de recouvrement H/F en CDI

  1. Finance
  2. Full-time

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IDF, Saint-Denis

Nous recherchons un agent de recouvrement B to B pour un CDI

Vos missions seront :

  • Assurer le bon recouvrement des créances clients et justifier les impayés.
  • Gérer et suivre les règlements et les échéanciers en collaboration avec le service comptabilité.
  • Gérer la balance âgée par ordre de priorité fixée par votre manager.
  • Personnaliser le traitement de chaque dossier.
  • Faire un minimum de 60 jours d’appels qualifiés par jour et  des relances par courriers ou courriels tout en respectant le scénario de relance.

Compétences requises :

  • Aisance relationnelle et rédactionnelle.
  • Ecoute active, sens de l’analyse et de la négociation.
  • Capacité à prendre des décisions en respectant les procédures.
  • Esprit d’équipe, sens du résultat et de la qualité.

Profil recherché :

Idéalement de formation bac+2 avec un minimum d’un an d’expérience en recouvrement BtoB.

Rémunération : .fixe + variables

L’entreprise Rentokil Initial est présente en France sous les marques Rentokil, Initial et Ambius. Notre entreprise fournit dans tout le pays des services de lutte anti-parasitaire, de location-entretien d’articles textiles et d’hygiène et de paysagisme d’intérieur d'extérieur et de mise en ambiance de lieux de travail et de points de vente. Notre priorité consiste à fournir à nos clients des services fiables et d’un bon rapport qualité-prix avec réactivité.

Notre société mère Rentokil Initial plc, qui emploie plus de 30 000 personnes dans plus de soixante pays, est l’un des leaders mondiaux en matière de services aux entreprises. Elle offre toute une gamme de services d’assistance là où nos marques représentent une qualité de service suivie.

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