Bilingual Inside Sales Representative

Do you have a passion for sales? Are you fluent in multiple languages and can effectively communicate with customers? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Rentokil is part of the world’s largest pest prevention provider and the third largest in North America and Canada.  We pride ourselves on being a trusted partner for residential pest control, as well as many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.  We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What do our Bilingual Inside Sales Representative’s do?

Bilingual Inside Sales Representatives sell our Pest Management Services and Products to residential prospects, utilizing their language skills to effectively communicate with customers. They communicate with perspective residential clients over the telephone to sell our value proposition in multiple languages. They also work closely with our Commercial Sales Representatives and Market Development Sales Representatives to sell our additional line of businesses.

• Effectively manage inbound daily sales calls
• Consistently maintain company standard closing rates and convert customer call-ins to 48% or better into our Year Round Protection Plan
• Consistently achieve and exceed monthly Base Line Sales Target
• Clearly identify and utilize Company designed sales process
• Follow up on all Proposed/Proposed and Sold/Proposed within 48 hours.
• Re-solicitation calls to convert single purchase customers into Pest Free 365
• Effectively Execute Residential Campaigns for both new and existing customers
• Work with Commercial Sales Representatives in Region/Zone in off season to assist in setting appointments for prospects using a Company CRM)
• Assisting with data entry and entering jobs in off season and when time permits
• No Cold Calling
• Effectively manage 100 calls through outbound daily sales calls on web leads, follow up attempts, campaign follow up calls, and overflow of inbound sales calls
• Effectively manage 30 - 40 incoming daily sales calls during peak selling season
• Make a minimum set of 85-100 outbound phone calls daily during non – peak season
• Consistently achieve and exceed monthly Base Line Sales Target
• Effectively Execute Residential and Small Business Campaigns for both new and existing customers
• Identify and work to reactivate our inactive client list
• Identify opportunities to add multiple lines of business to our existing client base and prospects
• Clearly identify and explain a Value-Based Sales approach 
  
  Why Choose Rentokil?
  
  A career with Rentokil is exactly that - a professional trajectory filled with opportunity.  We pride ourselves on being a world class team that rewards high performance.  We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

Requirements:

What do you need? 

• High school diploma or GED
• Preferred post-secondary education in Marketing, Communications or related field
• Two years of experience in Business to Business sales
• Bilingual in French and English is a requirement
• Ability to handle multiple tasks at the same time
• High level of organization skills
• Work well under pressure
• Prioritize work without direct supervision
• Call Center Sales experience is a plus
• Strong communication (verbal and written) and organizational skills
• Comfortable sitting for long periods of time in a call center environment
• Listening skills are essential
• Quality and customer oriented
• Action-oriented and self-motivated
• Must pass pre-employment background screen.
• Must possess a valid driver’s license and pass motor vehicle record search.

Benefits:

Below you'll find information about some of what Rentokil North America has to offer.  All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

• Professional and Personal Growth:
• Robust Paid Training & Professional Development Path
• Opportunity to grow - We love to promote from within!
• Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues) 
• Wellness:
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
• Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
• Outstanding Company-Paid Short Term Disability
• Access to Long-Term Disability Insurance
• Wellness Reimbursement Program
• Employee Assistance Program that offers services such as free counseling services, will preparation, discounts to health clubs, and other benefits
• Company-paid sick time
• Work-Life Balance:
• Vacation Days & sick days
• Company-Paid Holidays & Floating Holidays