Branch Administrator- Empangeni

The purpose of this role is to maintain control and accuracy of the Branch contract portfolio and ensure accurate and timeous processing and documenting of all contract and job sales, losses and price increases. To also enhance, extend and retain the company/division’s business through support functions to all internal and external customers.

Requirements:

Key Accounts

• Collate all Purchase Orders as per RI policy
• Follow up on PO’s prior to expiry date
• Invoice any jobbing relating to PO
• Load all credits relating to PO 
• Re-invoice 
• Verify API status on all contracts
• Update status on PI to manual
• Manage all emails relating to Key Account
• Stock take process monthly , capturing, pulling stock sheets, resolving variances with Senior Supervisor
• Capturing of stock on the BC system
• Assist with issuing out stock when Senior Supervisor is not in the Branch for Urgent IT’s 
• Receiving stock when Supervisor is not in the branch to check all in order and balances to invoice and lock stock in the storerooms.
• Assist with checking Global stock holdings and assist Senior Supervisor to source stock from other branches etc
• Dealing with RI Suppliers and ensuring correct quotes, pricing and invoices are received 
• Knowledge of Finance and adminoistration

Accounts Receivable

• Check validity of dispute
• Reassign dispute if applicable
• Load all credits on BM request
• Advise BM of credits for approval
• Maintain dispute register, attend AR review meetings with BM to assist with resolutions
• Update address changes/general amendments  as requested in Icabs
• Liaison between branch & accounts receivable
• Advise weekly on status of all outstanding disputes
• Action all AR queries

National Accounts

• Maintain Google treatment report tracker by adding NA sales on the tracker
• Verify that requirements are met as per the tracker
• Ensure weekly that the Planner uploads all manual Treatment reports and delivery notes 
• Attend the weekly NA installation tracker meeting to support the planner
• Maintain register of treatment reports sent back infield for completion
• Advise BM’s daily of status of outstanding treatment reports as well as treatment reports sent back infield
• Branch liaison between branch and national accounts

New Appointments

• Uploading of new staff in Icabs
• Uploading of new staff in BC sending requests to RAM
• Assist with ICABS and sales training to support new consultants or colleagues in the branch

CCM – Tickets

• Reassigning of CCM tickets within 24-48 hours

General

• General administrative and clerical support
• Processing sales i.e contracts, jobs and product sales on ICABS
• Updating COS tracker for the branch and ensuring all is invoiced
• Month end accruals submissions, Van stocks, petty cash, overtime all expenses for the branch, meeting month end submission deadlines
• Commission checks and calculations for sales consultants in the branch, and attending the monthly commission meeting and precheck with RAM.
• Assisting other administrators in the region with leaver cover etc by processing etc

• Must be customer focused / orientated – both external and internal customers
• Ability to identify customer needs and solutions
• Display initiative / be proactive
• Have integrity / be reliable
• Self-confident / assertive
• Highly developed communication skills, both written and verbal
• Lateral thinker
• Organisation and planning skills
• Problem solving / solution driven
• Above average numeracy

Benefits:

Pension fund,Medical aid