|Cancelled| Branch Operations Manager (สาขาพัทยา)

Position : Branch Operations Manager (ผู้จัดการฝ่ายปฏิบัติการ งานบริการด้านกำจัดแมลง)

Location : พัทยา ชลบุรี (ออฟฟิศตั้งอยู่ฝั่งตรงข้าม King Power พัทยา)

Salary Range : 35,000 - 45,000 (Base Salary) + Car Allowance + Fleet Card

• Build the company branding and reputation
• Ensure weekly service efficiency (computer generated) is collated and reported when required
• Responsible for re-scheduling service routes for maximum service efficiency results
• Manage all routes to ensure completion and work proactively to ensure cover during of sickness and holidays of routes and advise the Business Manager of deficiencies in service
• Carry out monthly vehicle report checks, and ensure that all vehicles are regularly maintained and kept in a clean/ roadworthy condition and that drivers are completing their paperwork

• Ensure that all service personnel doing the service punctually and refer to quality standard
• Arrange and hold service meetings at least bi-monthly to benefit the drivers and service admin team
• Keep the Branch Manager informed about any service personnel problems/ difficulties regarding Health and Safety Issues
• Carry out visits to premises as part of a quality control check from instruction by the Business Manager and in response to any customer complaint that is service related
• Conduct review and appraisal to service personnel at least twice a year
• Prepare unit and material forecast on monthly basis
• Random weight checks on all service vehicles
• Responsible for completeness of branch proof of services in order to support DSO
• Ensure branch operational expenses will be under the budget setting and monitor the transaction accuracy
• Manage the KPIs of Operation Function e.g. Service Planning, Stage of Service (SOS), Client Retentions, Material Consumable, 2/24, Customers Voice Count etc.
• Responsible the company fixed-assets especially the plant equipment
• Monitor and Responsible the staff retention for managing day-to-day operation effectively
• Other tasks assigned by superior

Requirements:

• Any genders Age 35 - 45 years
• Bachelor’s Degree or above in Business Administration, Entomology, Pest Management, Agriculture, Economy and/or any related fields
• Experienced 3-5 years in Management or Supervisor Level (10-15 Staffs)
• Experienced in service industry and/or sales in the consumer or B2B business environment in a Multi-National Company
• Competent User of Microsoft Office software packages especially Excel (Pivot and VLookup Functions), PowerPoint
• Familiar in Service Industries either Pest Control, Hygiene or General Services
• Good in English both of spoken and written

Benefits:

• Provident Fund 7%
• Group Insurance
• Annual Salary Increment
• Annual Leave
• Mobile Phone / Laptop
• Car Allowance
• Incentive