Business Analyst IT - Minimum 3 years ( Goregaon West)

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across

About the Role:

As a Business Analyst specialising in Requirement Gathering and Documentation, you will play a crucial role in assisting our organization's project teams by collecting, analyzing, and documenting business requirements. You will work closely with various stakeholders to understand their needs and translate them into comprehensive and actionable documentation. This offers an excellent opportunity to gain practical experience in business analysis and contribute to the success of our projects.

Job Responsibilities:

Application Support

● Collaborate with business stakeholders, project managers, and technical teams to identify and gather business requirements for various projects.

● Conduct interviews, workshops, and surveys to elicit detailed and accurate requirements from stakeholders.

● Analyze gathered information to identify gaps, inconsistencies, and potential challenges in requirements.

● Create clear and concise requirement documents, including functional and non-functional specifications, use cases, process flows, and user stories.

● Assist in the prioritization and validation of requirements with stakeholders to ensure alignment with business goals.

● Participate in review sessions with stakeholders and project teams to ensure accurate interpretation and understanding of requirements.

● Support the resolution of any requirement-related conflicts or issues that may arise during the project lifecycle.

● Collaborate with design and development teams to ensure that requirements are translated accurately into the final solution.

● Maintain and update requirement documentation as needed throughout the project lifecycle

Key Result Areas:

● Timely and accurate documentation of business requirements.

● Clear communication and alignment of requirements with stakeholders and project teams.

● Contribution to the identification and resolution of potential requirement conflicts.

● Collaboration with cross-functional teams to ensure successful project outcomes.

● Maintenance of up-to-date requirement documentation throughout the project lifecycle.

Requirements:

Educational Qualification / Other Requirement:

● Graduate / Master degree in IT Domain

Competencies (Skills essential to the role):

● Communication: Strong verbal and written communication skills to effectively interact with stakeholders, understand their needs, and convey requirements clearly and concisely.

● Analytical Thinking: Ability to analyze complex information, identify patterns, and translate them into actionable requirements.

● Attention to Detail: Meticulous attention to detail to ensure accurate and comprehensive requirement documentation.

● Problem Solving: Capacity to identify potential challenges or conflicts in requirements and propose solutions.

● Collaboration: Willingness to work collaboratively with cross-functional teams to ensure successful project outcomes.

● Time Management: Effective time management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

● Adaptability: Flexibility to adapt to changing project requirements and business needs.

● Technical Aptitude: Basic understanding of software development processes and technologies to facilitate effective communication with technical teams.

● Documentation Skills: Proficiency in creating clear and organized requirement documents, use cases, process flows, and user stories.

● Interpersonal Skills: Ability to build relationships, facilitate discussions, and navigate differing perspectives among stakeholders.

Benefits:

What can you expect from RPCI?

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

● Safety

● Integrity

● Innovation

● Learning & Development

● Open & Transparent

● Performance Orientation