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Business Manager

  1. Operations / Technical Services
  2. Full-time

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Mackay, Queensland, Australia

We have a new and exciting opportunity available in our Central Queensland business for a Business Manager role. With the suitable candidate being based out of our Rockhampton or Mackay office. This senior leadership position is responsible for leading and managing the execution of the sales and operations plan in our Central Queensland business with approximately 35 headcount across Rockhampton, Mackay, Bundaberg and Emerald. 

The suitable candidate must feel comfortable regularly travelling to each of the branches within the Central Queensland region.

Our people are our most valuable asset and we are seeking an exceptional individual who is both passionate and committed to delivering performance across the region and supports the purpose and strategic direction of Rentokil Initial. The role will nurture collaborative working relationships within the region and across the span of the organisation, cultivating and driving employee experience that aligns to the strategy.

Reporting to the Operations Director, the Business Manager will provide leadership and strategic direction for all functions within the region. This includes working collaboratively to develop and implement the business, work plans & budgets through developing and maintaining rapport with key stakeholders by building relationships, exploring specific needs and anticipating new opportunities.

Responsibilities:

  • Set and deliver annual sales and customer service targets
  • Develop strategic priorities
  • Manage initiatives to ensure ongoing business growth
  • Growing the contract portfolio through the development of sales to new customers
  • Expansion and retention of existing customers
  • Profitable operation of the business unit and achievement of targets and budget objectives
  • Manage and deploy hundreds of technicians efficiently and effectively on a daily basis
  • Building new and maintaining existing customer relationships
  • Attraction, development and retention of an engaged and enabled team

Qualifications or skills required:

  • Demonstrated experience in a management role with challenging KPI’s
  • A successful, sustained record of sales and /or operations management
  • Proven leadership, communication and motivational skills and techniques
  • Proven ability to perform in a semi-autonomous role
  • Hands on management experience
  • Comprehensive business acumen and financial literacy

About Us

Rentokil Initial is an international business services company employing over 65,000 colleagues across more than 95 countries. Our mission is to protect people and enhance lives, for example by controlling pests to ensure safer foods and medicines, improving hygiene in schools and enhancing interior office and retail spaces with plants and scenting.

If you feel that you are the right candidate for this job then apply now to be considered.

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