Credit Controller
- Finance
- Full-time
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Dudley, England, United Kingdom
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Credit Controller
Dudley (Hybrid role 2 fixed days in office, Tuesday and Thursday, 3 days home office)
Monday - Friday 8:30-5pm
Salary - £22,486 with bonus opportunities
Ready to Make a Move? Let Us Help! - If you're living more than 2 hours away from this role's location and gearing up or willing to settle into a nearby permanent residence, we may be able to offer you a relocation package. You could receive up to £5,000, tailored to your specific needs.
Rentokil Initial is one of the largest business service companies in the world comprising a number of global brands including Rentokil, Initial and Ambius. In the UK we have 10 businesses covering a range of business services from Pest Control, Washroom Hygiene, Specialist Cleaning, Interior Plants through to Property Preservation & Dental & Clinical Waste management
We are currently recruiting for a Credit Controller to join our established Finance team in Dudley.
Key responsibilities of the Credit Controller will include the following;
- Debt management and collection of customer accounts
- Responsible for own section of ledger
- Achievement of agreed collection targets
- Provide reports on performance of accounts
- To control and monitor the daily debt
- Monitor cash allocation and propose corrective action on allocated accounts where needed
- To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis
- To escalate serious issues to Team Leader or the Credit Manager
- To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when promise to pay date fails to result in payment
- Ensure that your customers are your first priority and excellent customer service is delivered at all times
- Manage a high level workload and pick up any ad hoc projects to support the department
- Ensure that all Business Operational Manager queries are resolved within agreed timeframes
- Ensure all Client queries are resolved within agreed timeframes
- Other general administrative duties associated within the Finance Shared Service Centre
- To develop effective regular communication links with stakeholders
- Accountable for delivering against own role description
- To take ownership of targets and objectives
Requirements:
To be considered for the Credit Controller position you will ideally have the following;
Essential;
- 2+ years experience in Credit Control
- Experience managing your own Ledger of Accounts
- Familiar with MS Office 365 formulas, formatting and sorting
- Previous call handling experience
- Ability to follow the Hybrid working structure
Desirable;
- Experience working in Finance Shared Services
- Experience managing commercial customers
- Self-motivated, enthusiastic and flexible
Benefits:
What we offer in return..
As well as joining a FTSE100 and award winning Finance team, we also offer you:
- A competitive salary package
- Monthly Bonus scheme
- Rentokil Rewards (includes cash back and discounts on multiple retailers)
- Salary grading system linked to performance for those colleagues who are keen to develop their career within our business
- Company pension
- Option to contribute to a private Healthcare plan
Whilst our Finance team comes from a range of different backgrounds, we find most of our Credit Controllers have previously worked as Payroll Specialists, Finance Administrators, Administrators, Customer Service Administrators, Payroll Assistants or have administrative experience within a Finance Department.
For more information on the Rentokil Initial family, please visit our website www.rentokil-initial.co.uk
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy.
We are always on the lookout for talented individuals to join the Rentokil Initial family.
Find out more about our recruitment process and prepare for your interview now.
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