POSITION RESPONSIBILITIES / REQUIREMENTS:
The HRBP will be responsible to work in tandem with business he/she will have to take care of HR functions
regionally, as an extended arm of the Corporate HR team along with supporting business heads partnering
with them, ranging from implementation of strategies and helping attainment of business targets/goals. The
role will be positioned at Senior Associate / Assistant Manager level based on the complexity and scope of the
tasks assigned to the incumbent.
The person will report to the Senior Manager-HRBP. The person will have to work as part of a
multi-functional team and this involves working with the possible internal and external stakeholders across
India.
General Duties & Responsibilities
● To support all the HR initiatives effectively which are implemented at the branches.
● To conduct exit interviews for voluntary left employees and 30/120 days calls of newly joined colleagues.
● Deep dive the branches where Sales & Service colleagues retention is low, come with the action plan and
implement effectively and track the improvements of such branches month on month.
● To support the corporate recruitment team to hire the resource (on-roll and contract labour) as per the
requirement of the business within stipulated timelines, encourage employees to refer more candidates
for open positions and focus on hunt sell close concept and try to fill the open positions through employee
referrals.
● Focus on employee engagement and ensure employee morale is high, motivated and productive.
● Support business managers in achieving their targets by ensuring all the required HR support is extended
on time.
● To help business by directing/advising them on all the statutory and compliance related aspects - both at
the branch and customer’s end falling in the HR/IR domain. Ensuring that business is doing statutory and
compliance documentation properly in coordination with the back office.
● Planning requests pertaining to training with the respective Corporate teams based on requirements. To
provide support on training execution & post training evaluation/analysis, training Logistics, Billing &
Invoicing.
● To share initial Information related to accidents within timelines, HRBP is responsible for ensuring that
proper medical attention and treatment is extended to the employee at the earliest possible. Coordinating
with Corporate Mediclaim team, ESIC hospital/dispensary/office and other respective hospitals to ensure
proper treatment and support. Helping and facilitating the employee and the back office of the respective
branch on ESIC/Mediclaim process advice, reimbursement, or cashless treatment.
● To support branches to meet with requirements out of Govt. Authority's inspections and fulfil customer's
demands. To guide and help businesses to maintain discipline and handle IR issues. Handling the Unions
properly and communicating with them effectively to ensure a peaceful industrial relations atmosphere
and productive working environment. Providing support to branches in court matters, conciliation
proceedings, enquiries etc. under various labour laws. Assist with all internal and external HR related
matters. Participate in developing organizational guidelines and procedures. Recommend inputs on the
Rentokil PCI July 2018
Position Description
Employee motivation strategy. Assist with the recruitment process for on roll employees and contract
labourers by identifying candidates, conducting reference checks. Investigate complaints brought forward
by employees.
● To work along with business, holding up SHE directives, ensuring staff safety. Orienting staff about work
safety measures, ensuring that all staff and technicians are properly using the Personal Protection
Equipment and religiously following SHE guidelines. Counselling staff about off duty safety practices and
highlighting the safety deviations to proper points also are HRBP responsibilities.
● HRBP are responsible to ensure the employee connect aspect of the HR Dept, should allot and spend
appropriate hours every day connecting with a sample of staff of all levels under the region and with both
on-roll and contract labour technicians. To ensure that all the employee queries are attended
immediately, and right solutions are being provided to the staff and technicians within the shortest
turnaround time possible.
● To help branches for Audits - Internal and at customer's premises.
● HRBP should be able to find and highlight talent of his region to the business and to CO HR. To ensure
that right chances are given for the candidates for the internal upward and lateral movements.
● HRBP has to conduct an investigation based on the escalation/ grievance or speakup raised by the
employees as and when required.
● HRBP needs to be vigilant on employee activities on a day-to-day basis, if any abnormality is found, it
needs to be addressed immediately with the line manager and if required to Corporate HR.
● Any other Ad hoc projects as and when required.
Key Deliverables
● Providing business support and partnership for attaining business objectives
● Assist with the recruitment process for on roll employees and contract labourers by identifying
candidates, conducting reference checks.
● Contract Labour administration
● Ensuring healthy industrial relations atmosphere through effective - efficient Union handling
● Employee connect and issue resolution
● Talent Management, Employee Growth & Career Consulting
● Ensuring statutory compliance and documentation management
● Employee Engagement & Empowerment
● Working as corporate arm for extending CO actions, rolling out policies and ensuring communication
● Keep up to date with the latest HR trends and best practices.
● Statutory Compliance & lesioning with Govt. Authorities - Support branches to meet with requirements
out of Govt. Authority's inspections and fulfil customer's demands.
● To guide and help business to maintain discipline and handling IR issues.
● Provide support to branches in court matters, conciliation proceedings, enquiries etc. under various
labour laws.
● Assist with all internal and external HR related matters.
● Participate in developing organizational guidelines and procedures.
● Share ideas/inputs to develop Employee Motivation Strategy.
● Investigate complaints brought forward by employees.
Core Competencies, Knowledge, Skills & Abilities
● Ability to multi-task and being able to prioritize work.
● Strong decision-making and problem-solving skills.
● People connect skills.
● Business acumen skills.
● Effective communication.
● Remarkable organizational and conflict management skills.
● Works comfortably under pressure and meets tight deadlines.
● Ability to multi-task and being able to prioritize work.
● Strong decision-making and problem-solving skills.
● People connect skills.
● Business acumen skills.
● Effective communication.
● Remarkable organizational and conflict management skills.
● Works comfortably under pressure and meets tight deadlines.
Requirements:
Educational / Other Requirements
● Overall, 2 to 5 years of experience with MBA/MSW/MLS/LLB (must be well conversant with labour laws)
Any other equivalent Degree or master’s degree in Labour Laws.
Should be comfortable to travel Kerala as an when required and should know Malayalam language very well.
● Incumbent should be ready for extensive travelling as and when required.
● Good knowledge of working on computers particularly word, excel, PowerPoint.
● Fluency in the local language will be an added advantage.
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