Sales and Administration Team Leader

Rentokil Initial is on the lookout for a Sales and Administration Team Leader to join our Wellington team in a long-term, full-time position! If you're someone who has excellent communication skills, ability to prioritise and to stick to deadlines but most of all, someone who is passionate about providing the best level of service to our customers and enjoys leading a great team for a great company to meet objectives.

The key objectives of this role are to maintain and increase Rentokil Initial sales, administration and customer services, handling customer complaints and enquiries and providing outstanding customer service. The role also sees someone providing leadership, training and development to the customer services team and implementing continuous improvement initiatives. We are looking for someone who will lead by example!

If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW!

The main duties for this role include:

• Foster inspiration and motivation within your team by conducting regular meetings, providing coaching, and organizing feedback sessions.
• Enable your team to surpass Key Performance Indicators (KPIs) and achieve exceptional results.
• Excel at identifying and seizing sales opportunities, leaving no stone unturned in the pursuit of success.
• Proactively identify sales opportunities through outbound campaigns, leveraging your meticulous attention to detail.
• Demonstrate lightning-fast order processing and efficient resolution of customer issues.
• Manage reporting duties meticulously, celebrating every milestone achieved along the way.

The ideal candidate will possess:

• Previous experience in telesales and customer service.
• Experience in a leadership role.
• The ability to build long term internal and external relationships.
• Exceptional written and verbal communication skills.
• A keen eye for details and a passion for problem-solving.
• The ability to learn quickly and be IT savvy.
• Capacity to thrive under pressure.
• Strong drive to go above and beyond to achieve the required goals.

The perks

• Medical cover for you and your family.
• Flexible working and a strong work-life balance culture.
• Employee Assistance Program (EAP) - We provide free access to a service that provides counseling for you and your immediate family.
• Comprehensive induction and training.
• Ongoing learning and development.
• Career Progression.
• ...and more!

The successful candidate must be able to complete a pre-employment medical, drug and alcohol screen as well as background checks.

About us

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.