Sales Support Administrator - Nitrogenx | Whenuapai

Are you super detail-oriented and love a good process?

Nitrogenx, part of Rentokil Initial, is a growing medical solutions provider dedicated to delivering exceptional products and services to medical and healthcare professionals and specialist clinics across New Zealand. We supply essential products and services, including medical oxygen, liquid nitrogen, clinical sharps disposal, clinical waste services, and secure document destruction.

We are seeking a highly organised Sales Support Administrator to become part of our team in Whenuapai. This pivotal role is at the heart of our operations, providing crucial support to the sales team. You will ensure that new customers are onboarded seamlessly and that our internal systems are maintained accurately and up-to-date, all while delivering excellent service to our customers. This position is dynamic and varied, requiring strong organisational skills and a keen attention to detail.

This position is fully office-based, Monday to Friday, from 8:30 AM to 5:00 PM.

Key responsibilities:

• Set up new customer accounts in the system within required timeframes
• Prepare and process service agreements and send them to customers
• Enter new contracts and service schedules into the system
• Maintain accurate customer and site information within the CRM
• Assist with equipment placements and collections in coordination with operations
• Create welcome letters and compliance documentation, including destruction certificates
• Run and distribute weekly and monthly sales and CRM reports
• Track service agreements, renewals, and activity reports
• Assist with lead generation, data analysis, and reporting projects
• Provide administrative support to the sales team
• Answer incoming calls and allocate sales enquiries or prospect leads
• Provide backup support to Customer Service when required
  

You will ideally have:

• Previous experience in sales support, administration, or customer service
• Strong attention to detail and accuracy
• Good organisation and prioritisation skills
• Confidence using CRM systems and Microsoft-based systems
• Strong communication skills, both written and verbal
• The ability to work collaboratively with multiple teams
• A proactive mindset and willingness to learn new systems and processes
• Experience working with CRM platforms, reporting, or data entry-heavy roles would be highly advantageous

If you enjoy working in a structured, detail-focused environment and can remain calm and organised while managing multiple priorities, APPLY NOW!

Applicants must have the right to live and work permanently or long-term in New Zealand. Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

About us:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 68,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities. 

We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet every day.