Technical Standards Consultant

Who are we?

Steritech is a respected industry leader partnering with an assortment of quick-service restaurants, casual/fast-casual restaurants and retail grocery clients. We pride ourselves on being trusted consultants to many of the world’s leading brands to promote adoption of brand standards and to drive continual improvement.

Technical Standards Consultant

Are you passionate about customer service?  Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!

The Technical Standards Consultants (TSC) possess an in-depth understanding of audit requirements, underlying regulations, industry practices, the auditing process and statistical analysis. The TSC must become proficient in Steritech protocols and procedures as well as specific customer brand requirements to provide a high level of service and technical support to the Steritech team as well as clients.

• Manage client-specific audit forms and training materials
• Review statistical analysis of auditor performance and follow up on any potential concerns
• Provide technical support to the Steritech team and clients related to science and best practices
• Review completed audit reports for accuracy and conformance to Steritech standards
• Create and maintain training programs, both ongoing and ad-hoc client specific training needs for Specialists
• Manage client appeals, determine Steritech’s response, and provide advice on standard practices when needed
• Complete shadow audits in the field, as necessary, to maintain proficiency in the accounts supported

Wage Rate: $62,000-$67,000

Why Choose Rentokil Canada Corporation?

A career with Rentokil Canada Corporation is exactly that - a professional trajectory filled with opportunity.  We pride ourselves on being a world class team that rewards high performance.  We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

We are looking for individuals who want to make a difference where our customers live and work.  Is that you? 

Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Requirements:

What do you need?

• A minimum of 2 years of experience performing food safety and operational excellence assessments
• Achieved the role of Brand Standards Specialist II or higher
• A minimum 1 year of experience serving as a Brand field trainer in a strategic account
• Must be able to create and analyze statistical summaries of audit results, draw conclusions and devise appropriate action plans to improve Specialist performance
• Partial completion of the Institute Career track (minimum of two tasks)
• Must be able to successfully complete Steritech's Auditor Training Program, including ServSafe certification at the Trainer level, pass the General Skills Written Exam and complete Specialist Field Certification
• Must demonstrate the ability to work independently, seeing projects through from inspection to completion
• Currently CP-FS certified
• Ability to travel by car and/or plane up to 50%
• Excellent communication skills, both verbal and written
• Must pass pre-employment background screen
• Valid Driver’s License/Clean Driving Record

Benefits:

Below you'll find information about some of what Rentokil Canada Corporation has to offer.  All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

• Professional and Personal Growth:
• Robust Paid Training & Professional Development Path
• Opportunity to grow - We love to promote from within!
• Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)

• Wellness:
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
• Outstanding Company-Paid Short Term Disability
• Access to Long-Term Disability Insurance
• Employee Assistance Program that offers services such as free counselling services and other benefits
• Company-paid sick time

• Savings & Retirement:
• Retirement Savings plan with highly-competitive company-matching contributions
• Employee Discounts (includes many offerings, including cellular/mobile service, (and more)

• Work-Life Balance:
• Vacation Days
• Company-Paid Holidays