Administration, Sales & Technician Scheduler

Rentokil Initial has an exciting opportunity for an organised Administration, Sales and Technician Planner working with our Kununurra Pest and Fire services, The ideal candidate will need a high level of communication, sales and well-developed administrative skills to assist the team based in Kununurra on a full-time basis working either in Kununurra or from our Darwin Office.

The key responsibility of this position is to provide full administrative support including:

• First point of customer contact for general pest and fires service enquiries - via phone and website
• Compilation and generation of regular reports and invoicing
• Providing support to all clients in regional and remote locations
• Ensure tasks are processed in an accurate and timely manner
• Responsible for keeping inventory of internal and external office supplies replenished
• Sales and Quotes for Service provided
• Drawing up contracts for services offered
• Processing purchase orders
• Scheduling and booking technician jobs for smooth client service
• Planning and scheduling Remote and regional service runs accross WA and the NT
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Services team and Operations Team to achieve targets and deliverables

The ideal candidate will possess:

• Valid Australian working rights and residing in Australia (essential)
• Previous administrative or scheduling experience (essential)
• Availability to work full-time (essential)
• You will posses high level problem solving and a think on your feet mentality
• Strong communication and Customer Service skills (written and verbal)
• Sales experience
• Adhere to business procedures
• Ability to effectively communicate with all levels of the business and clientele
• Ability to work independently and within a team environment
• Tech-savvy with the ability to navigate across multiple databases
• High attention to detail and excellent organisational skills
• Data entry accuracy
• Ability to maintain confidentiality
• Ability to work under pressure and multi-task
• Complaint handling and conflict resolution skills 

Employee Testimonials

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

Customer Service Consultant

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

Local Service Manager

“Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have work-life balance working with Rentokil Initial.”

Michael Stone

Sales Consultant

If you are a team player with strong administration skills and are looking to make the move to a global organization with plenty of scope for growth and contribution to a multi-faceted organization APPLY TODAY

ABOUT THE COMPANY

Rentokil Initial provides services that protect people and enhance lives including pest control, plants, and washroom hygiene. Two million customers rely on us to do the job, quickly and effectively, our customers range from multinationals to local restaurants, schools, and individual homeowners.