Business Development Representative, US Pest
- Sales / Business Development
- Full-time
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Des Plaines, IL
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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!
Who are we?
Rentokil are part of the world’s largest pest prevention and service provider and the third largest in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.
Responsibilities
What do our Business Development Representative do?
The primary purpose of this role is to schedule appointments for Sales’ representatives to meet with commercial customers from both inbound leads and outbound campaigns. This person will meet or exceed Baseline Sales Targets and meet or exceed KPIs while maintaining a customer service focus.
This role will require:
- Effectively manage inbound leads [Marketing, phone calls,web,vendor,other]
- Consistently achieve and exceed commission plan goals
- Create and execute outbound campaigns and work with Sales in Region/Territory to assist in setting appointments for prospects
- Gather qualifying information from customers and update CRM database with accurate information
- Multi-tasking skills are essential
- Meets or exceeds minimum activity requirements as defined in KPIs (key performance indicators).
- Approach- focused on call and email campaigns
- Communication- speaks with prospective clients- over the telephone, via email, or through web chat software- to discuss our value proposition and lines of business.
- Tools- Makes effective use of Salesforce(CRM), HubSpot, BT Phone, Web Chat software, ZoomInfo, Google Applications (Email/Drive/Calendars) and UniQue.
- Makes a positive impact on all prospects, customers and colleagues.
- Enthusiasm- Displays enthusiasm and treats all prospects with respect.
- Articulate- Gets through to and has meaningful conversations with decision-makers.
- Conscientious- Shows self-discipline, acts dutifully, and aims to achieve against measures.
- Work Station - kept neat, clean and organized.
- Maintain proficiency in key market segments and translate that knowledge into meaningful prospect benefits as appropriate including core competencies: Products (all Lines of Business), Services, Operations, Competitive activities, intelligence, service and sales techniques, & Monitors and anticipates this competitive activity and provides prompt feedback to Manager.
- Use appropriate call tracking system for outbound call campaigns.
- Utilize Company designed sales process for outbound calling.
- Collaborate with Sales on market approach.
- Activity Tracking– Log call and email activity (attempts and notes) in tasks accurately and meet deadlines as appropriate.
- Communicates necessary appointment details to Sales for successful presentations. Tracks and reports monthly commissions utilizing:
- Sales Forecast and Unique and Salesforce Reports (provided)
- Organizes call and email activities to maximize customer interface time.
- Archives and manages important email communications and documents.
- Constantly works on self-improvement and learning
What do you need?
- Bachelor's Degree in Marketing, Communications, or related field.- Preferred
- 2+ years experience in Inside Sales / Business Development. - Preferred
- Read, write and comprehend training materials printed in English.
- Clearly hear, understand and speak English.
- Sitting for sustained periods of time.
- Ability to handle multiple tasks at the same time.
- High level of organization skills.
- Work well under pressure.
- Communicates and Conveys a favorable image of the organization.
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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