Business Development Representative, US Pest
- Sales / Business Development
- Full-time
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Harrisburg, PA
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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Business Development Representatives do?
The primary purpose of this role is to schedule appointments for Sales' representatives to meet with commercial customers from both inbound leads and outbound campaigns. This person will meet or exceed Baseline Sales Targets and meet or exceed KPIs while maintaining a customer service focus.
Responsibilities include, but are not limited to:
- Effectively manage inbound leads [Marketing, phone calls, web, vendor, other]
- Consistently achieve and exceed commission plan goals
- Create and execute outbound campaigns and work with Sales in Region/Territory to assist in setting appointments for prospects
- Gather qualifying information from customers and update CRM database with accurate information
- Multi-tasking skills are essential
- Meets or exceeds minimum activity requirements as defined in KPIs (key performance indicators).
- Approach - focused on call and email campaigns
- Communication - speaks with prospective clients - over the telephone, via email, or through web chat software - to discuss our value proposition and lines of business.
- Tools - Makes effective use of Salesforce (CRM), HubSpot, BT Phone, Web Chat software, ZoomInfo, Google Applications (Email/Drive/Calendars) and UniQue.
- Makes a positive impact on all prospects, customers and colleagues.
- Enthusiasm - Displays enthusiasm and treats all prospects with respect.
- Articulate - Gets through to and has meaningful conversations with decision-makers.
- Conscientious - Shows self-discipline, acts dutifully, and aims to achieve against measures.
- Work Station - kept neat, clean and organized.
- Maintain proficiency in key market segments and translate that knowledge into meaningful prospect benefits as appropriate including core competencies: Products (all Lines of Business), Services, Operations, Competitive activities, intelligence, service and sales techniques, & Monitors and anticipates this competitive activity and provides prompt feedback to Manager.
- Use appropriate call tracking system for outbound call campaigns.
- Utilize Company designed sales process for outbound calling.
- Collaborate with Sales on market approach.
- Activity Tracking - Log call and email activity (attempts and notes) in tasks accurately and meet deadlines as appropriate.
- Communicates necessary appointment details to Sales for successful presentations. Tracks and reports monthly commissions utilizing:
- Sales Forecast and Unique and Salesforce Reports (provided)
- Organizes call and email activities to maximize customer interface time.
- Archives and manages important email communications and documents.
- Constantly works on self-improvement and learning
What do you need?
- Bachelor's Degree in Marketing, Communications, or related field. - Preferred
- 2+ years experience in Inside Sales / Business Development. - Preferred
- Read, write and comprehend training materials printed in English.
- Clearly hear, understand and speak English.
- Sitting for sustained periods of time.
- Ability to handle multiple tasks at the same time.
- High level of organization skills.
- Work well under pressure.
- Communicates and conveys a favorable image of the organization.
- This is a full-time position. While the Business Development Rep will report to an office, occasional travel to North America sites may be required. There may be overnight travel required.
- Work Schedule: This job tends to have regular office hours but may have extended hours due to time-sensitive sales deadlines and time frames. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.
- Must possess a valid driver's license and pass motor vehicle record search
- Successfully meet pre-employment background screen
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
California residents click here to review your privacy rights.
By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
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