Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What does our Central Operations Data Analyst do?
This role is responsible for the most complex analysis related to data that supports field operations with business planning, policy development, process improvement and metrics reporting that directly impact branch operations. This role will also assist with reporting integration across business units and brands and ensuring data is accurate and compiled in a timely manner for business leaders and will be responsible for managing and helping to plan around synergies.
Responsibilities include but are not limited to:
- Responsible for compiling data that feeds leadership scorecards, customer retention and other reports as required.
- Assists with process assessments, identifying areas of opportunity for quality improvement, and engage in quality investigations and analyses.
- Identifies gaps in the available information required to understand a problem or situation and devises a means of resolving them taking into account new information or changed circumstances and/or business requirements and modifying the response to a problem or situation accordingly.
- Assists with Knowledge Management activities as needed.
- Must continue to develop personal knowledge of processes and reporting as it relates to Rentokil-Terminix.
- Prepares and professionally packages reports, including clear and concise commentary to identify reporting trends and other key analyses.
- Analyzes, evaluates, assesses, recommends, implements, and tracks the development of system and process improvements, optimization, development, and/or operations processes.
- Identifies and evaluates process automation when the opportunity presents itself. Works with IT to implement.
- Creates reportable metrics (graphs, charts, spreadsheets, etc.) using applicable software and provides these metrics on an ongoing and continuous basis.
- Solicits feedback from the user community and looks for improvement opportunities to ensure a high degree of customer satisfaction with operational reporting.
What do you need?
- Bachelor's degree or relevant professional certification 1-2 years’ relevant work experience or combination of education and relevant experience required
- Ambition to achieve goals/objectives and the discipline, organization, and perseverance to deliver outstanding customer service.
- Possesses and applies comprehensive knowledge of a particular field of specialization to the completion of complex assignments.
- Advanced knowledge of organization’s technologies and practices.
- Ability to provide insightful analytics to field leadership
- Ability to interface with all levels of the organization
- Ability to assimilate broad source data into planning models
- Ability to identify variances and trends
- Strong knowledge of PC related tools for detailed analysis, technology applications and data utilizations
- Ability to work on multiple projects and meet deadlines
- Ability to write standard reports that clearly communicates findings and methodologies
- Ability to interpret data, analyze results, and provide ongoing reports and or evaluation summaries in order to expose opportunities for process improvement.
- Strength in partnering in other areas as needed and as development opportunities arise
- Ability to manage large data pools for multiple simultaneous projects and/or work streams in a complex business environment
- Verbal and written communication skills, including the ability to explain and present complex concepts in basic terms to all levels of leadership
- Skill in collecting and providing clear and concise feedback to business partners
- Valid driver’s license
- Successfully meet pre-employment background screen
Why Choose Rentokil ?
A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Rentokil is a Drug Free workplace
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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