Director, Strategic Accounts - Remote
- Operations / Technical Services
- Full-time
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Wyomissing
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What do our Strategic Accounts Directors do?
The Director of Strategic Accounts is a team leadership position on the Account Management Team reporting to the Sr. Director of Client Experience. The Director, Strategic Accounts provides the overall strategy, vision, and innovation for the Quick Service market segment. The primary focus of this position is to ensure world-class account management for clients within the market segment, provide effective leadership and direction to the market segment team, and to strengthen and develop Steritech’s thought-leadership position within the market segment.
In addition, the Director, Strategic Accounts must possess an in-depth understanding of the Brand Standards business, Steritech protocols and procedures, and specific customer brand requirements to ensure a high level of service to the client and to facilitate excellent communication between Steritech and all levels of the client organization.
Responsibilities include, but are not limited to;
- Responsible for the creation and execution of the overall strategy, vision, and innovation plans for market segment.
- Establishes productive, professional and consultative relationships with C-Suite and executive personnel throughout market segment (at both the franchise and corporate level).
- Maintains an in-depth knowledge of market segment, building the strategy for networking and developing expertise.
- Creates a Client Advisory Council to share best practices, insights, trends, and benchmarking.
- Meets assigned targets for new sales, organic growth, contract renewal, profitability, A/R, and strategic objectives for the vertical.
- Responsible for forecasting and financial reporting of market segment.
- Coordinates the involvement of the vertical team (Specialists, Account Managers, Support Services, technical resources, operations management and leadership) in order to meet account performance objectives and customers' expectations.
- Provides performance and career development feedback to team of Strategic Account Managers. Responsible for hiring, motivating, developing, and retaining the best people in the industry.
- Responsible for submitting weekly, monthly, and yearly reports as required; including ensuring administrative procedures are performed as necessary to complete required reports.
- Performs all other duties as assigned.
What do you need?
- Must have a Bachelor’s Degree in business or management-related field and at least 5+ years of strategic account management experience managing large national and/or global brand relationships and at least 3+ years of market segment experience or a successful track record as a Strategic Account Manager (internal candidates).
- Minimum seven years of strategic sales experience in a business-to-business sales and/or account management organization. - Preferred
- Proficient in Sales-force.- Preferred
- Must be a self-starter with the ability to perform in high-pressure and dynamic situations with skill and tact.
- Demonstrated ability to execute on projects and initiatives.
- Excellent communication skills, both verbal and written.
- Ability to effectively negotiate with a track-record of results.
- Ability to demonstrate financial knowledge and business acumen.
- Proven success motivating and inspiring a team.
- Attention to detail.
- Sound decision-making skills.
- Desire and ability to travel via car and airplane to meet clients, field operations, attend meetings and conferences as necessary.
- Proficiency with Google applications (docs, sheets, calendar, drive, etc.).
- Must pass pre-employment background screen.
- Must possess a valid driver’s license and pass a motor vehicle record search.
Why Choose Rentokil ?
A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Rentokil is a Drug Free workplace
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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