Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.
Requirements:
About the Role:
- The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
- The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Business Development (Sales)
- Get business as per the approved business plan of the branch
- Responsible for sales promotion activities in the assigned territory
- Ensure all Sales KPIs are achieved month on month
- Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
- Maximise conversion of enquiries into orders
- Ensure renewals in line with Company Expectations
- Keep a close eye on the developments & business opportunities in the assigned territory
- Prepare MPG and ensure it’s updated regularly
Customer Service
- Ensure the quality of service delivery
- Maintain good liaison with the customers
- Prepare reports & submit the same on time to the customers
- Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
- Conduct detailed inspection & SRA at client's site
- Prepare quotations for the customers through the system
- Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
- Set correct Customer expectations with respect to the pest management
- Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
- Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
- Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
- Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.
Administration & Accounts
- Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
- Follow-up for the timely and correct invoicing by the back office
- Share the costings and customer expectation with operations before service delivery
- Ensure all the collections gets deposited to back office within 24 hours
- Review daily collection & billing with back office department
Maintaining Systems and MIS
- Ensure the required systems related to sales are updated on timely basis.
- Prepare Daily and Monthly Sales Report
- Maintain Database of customers
Key Result Areas:
- Business Development (Sales)
- Develop new business opportunities & Upselling Opportunities
- Renewals (if assigned)
- Calls/ Survey / Quotations/ PDSA as per Regional plan
- Collection & DSO
- Customer Service
- Timely Invoice Submission
Competencies (Skills essential to the role):
- Good Interpersonal & Networking Skills
- Ability to communicate effectively
- Ability to negotiate with the clients
- Ability to achieve targets
- Computer Skills
Educational Qualification / Other Requirement:
- Any Graduate (Any stream)
- Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile
- Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile
Role Type / Key working relationships:
- Field Sales - Individual Contributor Role
- External team- Customers and Customer representative
- Internal team- ABM/BM, Operations & Sales Colleagues, Planners
What can you expect from RPCI?
- Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
- Safety
- Integrity
- Innovation
- Learning & Development
- Open & Transparent
- Performance Orientation
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Benefits:
Are you interested?
Here's what you can expect when you join us
Attractive Base Salary
Annual Performance Based Bonus
Group Mediclaim Insurance Policy
Travel Reimbursement
Learn about Rentokil Initial's innovation culture
Latest jobs
Salary
Location
Andheri, Maharashtra, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the
Reference
4282960
Expiry Date
01/01/0001
Salary
Location
Tambaram, Tamil Nadu, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pe
Reference
4282587
Expiry Date
01/01/0001
Salary
Location
Tada, Andhra Pradesh, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the
Reference
4280000
Expiry Date
01/01/0001
Salary
Location
Jamshedpur, Jharkhand, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
4279967
Expiry Date
01/01/0001
Salary
Location
Hisar, Haryana, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by cont
Reference
3141934
Expiry Date
01/01/0001
Salary
Location
Pune, Maharashtra, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
3917495
Expiry Date
01/01/0001
Salary
Location
Nanded, Maharashtra, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the
Reference
3621626
Expiry Date
01/01/0001
Salary
Location
Mumbai, Maharashtra, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil Initial HygienePart of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of e
Reference
4275838
Expiry Date
01/01/0001
Salary
Location
Gurugram, Haryana, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil Initial HygienePart of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of e
Reference
4275819
Expiry Date
01/01/0001
Salary
Location
Secunderabad, Telangana, India
Department
Sales / Business Development
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
No
Location
India
Description
About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India,
Reference
4272736
Expiry Date
01/01/0001
Articles you might be interested in
![Sam Schader I.T Director at Rentokil-Initial](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/yg5gGtoqekCvswjcTxCcvg/75/Sam.jpg)
Teaser
Company updateContent Type
Life at RIPublish date
04/08/2024
Summary
Sam Schrader is the UKIB Region & Corporate Functions IT Director at Rentokil Initial. She first joined Rentokil Initial as a graduate student in the RI Management program in April 2005, where
![Person typing on a keyboard and tapping a futuristic illustration of people icons](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/Je7nkK5UIEsYNAjb8JLIwQ/75/world-pos-mobilet.jpg)
Teaser
Company updateContent Type
NewsPublish date
11/29/2023
Summary
We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values. Why the c
![Group of female graduates posing together](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/a5b2iNxBZUFY7wjbrucRgg/75/IWD+Content+hero+Grads.jpeg)
Teaser
New hireContent Type
BlogPublish date
09/08/2023
Summary
Inside the Corporate graduate scheme: 1 scheme, countless experiences Aman Bains, Finance Graduate "One thing I have learnt during this graduate scheme is that my career is
![Employees celebrating Initial's 120th anniversary at a warehouse with Initial blue signage](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/nIkhKfylM04YLwjbpMd2Fg/75/initial-120-th-anniversary-in-warehouse.jpg)
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London, with customers’ initials embroidered
![Group of employees posing for the Asia torch journey charity initiative](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/36UNRiBNfEsYLAjbpMd2Fg/75/asia-torch-journey.jpg)
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
Carrying the RI torch across Asia and MENAT Rentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to
![England female cricket team hugging on the pitch](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/M8JNIoB7OU--igjbpMf0OQ/75/england-cricket-team-celebrating.jpg)
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
Promoting Period Dignity in partnership with the England and Wales Cricket board Initial Washroom Hygiene and The England and Wales Cricket Board (ECB) have announced a high-profile partnership d
![Two women working in a Rentokil Initial science lab](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/VG5w92SicUQYKgjbpMd2Fg/75/two-scientists-at-innovation-lab-rentokil-initial.jpg)
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
New science opens doors for future innovation At Rentokil Initial we pride ourselves on our ability to innovate to provide the best possible products and services for our customers. Our world-lea
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481177/0af4ad36-87c8-4363-8f62-50bf835029d4/2023.17000.1962/img/Nxcg7tiMrEX-iAjbpMf0OQ/75/ambius-and-initial-volunteers-australia.jpg)
Teaser
Company updateContent Type
Life at RIPublish date
08/24/2023
Summary
Another 3,500 trees planted in the Pacific! This year eight colleagues from Ambius and Initial Hygiene joined 132 volunteers in the largest community tree planting weekend at the Nightwings rainf
Jobs you have shown an interest in