HR Process Innovation Architect (Remote)
- Human Resources
- Full-time
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Memphis, TN
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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
This role serves as a link between HR functions and technical resources by gathering requirements from functional users to translate their needs to technical parameters to aid in the accurate delivery and implementation of HR technology solutions. A key aspect of the position is partnering with stakeholders to prioritize projects aligned with business strategy and objectives, considering resource and time limitations. The ideal candidate will apply lean methodologies, continuous improvement concepts, and a consultant mindset to drive efficiency, improve processes, and support the strategic goals of HR and the broader organization. The individual in this role will develop a deep understanding of diverse HR and business functions through collaboration to achieve organizational goals.
Key Performance Indicators:
Ensure on-time completion of projects and initiatives
Improve business efficiency and effectiveness by leveraging technology
Manage change through effective leadership, proactive communication, and education of affected users
Drive customer/stakeholder satisfaction through effective communication, expectation-setting, and execution
Principle Duties and Responsibilities:
Interface between functional users and technical resources to gather, translate, and communicate requirements
Work with peers, leaders, and cross-functional partners to prioritize projects and partner with the business to plan around limitations
Analyze HR data to identify trends, gaps, and opportunities for improvement
Perform ongoing reviews of business processes to identify areas for improvement and develop optimization strategies
Ensure process documentation is created and kept up to date (SOP’s, job aids, etc.)
Evaluate potential system solutions considering efficacy, level of effort, alternatives, and downstream impacts
Build and maintain project roadmap for supported functions
Lead projects aimed at optimizing HR systems, tools, and procedures
Coordinate testing and validation for technology implementations
Apply concepts of continuous improvement to existing processes and configuration
Apply lean methodologies to remove wasted steps and create efficiency
Develop reporting (in partnership with HRIS) to support required business process analysis
Assist leaders with managing change by providing guidance and support to ensure successful adoption of new processes and technologies
Identify inefficiencies and propose solutions to improve HR processes and workflows.
Maintain up-to-date records reflecting changes and improvements.
Required Experience:
5+ years of experience in Human Resources, IT, or other functions with transferrable skills
2+ years of experience focused on corporate program management or technology project leadership
2+ years experience in Workday or similar complex cloud-based HR software
1+ years of experience in organizational efficiency and continuous improvement preferred
Required Leadership Traits and Characteristics:
Excellent communication and interpersonal skills.
Ability to balance and prioritize multiple complex projects.
Proficiency in project management and change management practices.
Strong analytical skills and experience with data-driven decision-making.
Extremely attentive to accuracy and detail
Excellent interpersonal, communication, and customer service skills
Communicates effectively with large, multi-level teams, including the ability to speak publicly and deliver presentations to mixed audiences
Able to analyze large amounts of data and translate observations into data-driven recommendations that improve business outcomes
Clearly articulates issues and opportunities to build consensus with stakeholders and buy-in with end users
Proactively thinks about how processes could run more smoothly and constructively challenges the status quo
Able to work independently and autonomously and make appropriate, judicious decisions in the absence of direct supervision
Formal Education, Qualifications, and Training:
Bachelor’s degree in HR, Business Administration, Information Technology, Project Management or related field or equivalent experience
Certification in a recognized continuous improvement or organizational efficiency methodology preferred (Lean Six Sigma, Total Quality Management, Kaizen, etc.)
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
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About Target Specialty
Target Specialty Products is proud to be a leading national wholesale distributor of specialty agricultural chemicals, application equipment, products, supplies, services and education. We serve the entire United States from 42 conveniently located branch locations in the U.S. and Canada and provide products and services throughout multiple industries, in both the private and public sector.
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