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What does our Manager, Sales Intelligence & Insights do?
This is a vital role of the North American organization. This role will help shape the development, prioritization, and delivery of the US Pest team’s long-term plan by leveraging data architecture and analysis to develop best-of-breed insights and recommendations that drive revenue and profit growth.
As a member of the Sales Intelligence & Insights team, this role will work closely with sales leadership to proactively develop & scale both existing & new ongoing tracking, quantitative projects, & self-serve tools from end to end. This role will serve as the owner and “source of truth” for all sales and business intelligence for its designated sales category/categories (Inside Sales, Field Sales, National Accounts, and/or Route 1 Sales). It will require strong collaboration, alignment with market-level and category leadership, and significant knowledge of sales strategies, company services, pricing, and customer acquisition/retention.
Responsibilities include, but are not limited to the following:
- Development, roll-out, and maintenance of required harmonized dashboards or specific sales category (RNA & TMX)
- Create processes of checks and balances to ensure accurate data is delivered to stakeholders alignment with data governance definitions
- Identify strategic opportunities to drive new sales through analysis and develop long-lasting, data-driven solutions
- Identify opportunities to improve workforce planning
- Ad hoc reporting and analysis including strategic summaries and recommendations based on research and data to drive high-impact results to senior leadership
- Train, retain, and manage 1-2 data analysts, strategists, and/or developers
- Comprehensive, expert understanding of sales category/categories including
- Top Services & Products at the market level
- Sales & Revenue Targets
- Conversion & Win Rates
- Customer journey (prospect to revenue)
- Salesperson strategy (prospect to completed sale)
Category Reporting & Analysis
- Proactively identify intelligence needs throughout designated sales category/categories including workforce planning
- Design, develop, & deliver new comprehensive dashboards using advanced methods of combining charts, maps, timelines, and infographics that can communicate technical information to non-technical audiences
- Track and report against key corporate and sales initiative and KPIs
Maintenance & Optimization
- Monitor, improve, and/or consolidate current data tools to support business growth
- Proactively identify strategic opportunities to drive new sales through analysis and develop long-lasting, data-driven solutions
- Manage multiple large, complex data projects from end to end that often have cross-functional dependencies
Governance & Accuracy
- Create processes of checks and balances to ensure accurate data is delivered to stakeholders alignment with data governance definitions
- Assists in writing complex business rules to provide additional reporting capabilities
Collaboration
- Collaborate with business teams, leadership, and end consumers to manage scope and drive priorities
- Train, retain, and manage 1-2 data analysts, strategists, and/or developers
What do you need?
- Bachelor’s degree in business analytics, statistics, sales/marketing, or related field - Required
- Master’s degree - Preferred
- 2+ years experience managing a team
- 5+ years data/analytical experience including 2+ years sales and financial, compensation, and/or large budget management
- Internal OS (iRIS, PestPac, Anaplan, WDS, etc.) experience or knowledge - Preferred
- Other technologies (Qlik, Big Query) - Preferred
- Strong leadership skills
- Strong project management skills
- Strong understanding of data governance and quality control
- Strong presentation, verbal and written skills are a must due to participation in communications with senior management and the broader organization
- Experience harmonizing data across multiple systems
- Ability to build trusted partnerships and influence others throughout the organization
- Strong understanding of sales and marketing growth tactics
- Advanced reporting tool development
- Ability to understand systems, issues, and limitations and identify solutions
- Self-driven and independent
- Must pass pre-employment background screen
Why Choose Rentokil ?
A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Rentokil Terminix is a Drug Free workplace
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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