Operations Manager

• Are you passionate about delivering results?
• Do you enjoy traveling regionally and are you looking for the next exciting step in your career?
• Do you enjoy managing teams and working in a dynamic business?
• Then this is the perfect role for you!

Rentokil Initial Canberra branch has an exciting opportunity available for an operational expert to take the next step in their career or to continue working in their field of choice. You will have the opportunity to showcase your operational experience while balancing day-to-day responsibilities and developing our team to achieve its full potential.

In this permanent full-time role, you will be based in Canberra. Female and indigenous candidates urged to apply.

You will be responsible for the following outcomes:

• Managing our teams across Canberra.
• Leading a safety culture
• Developing, leading, and managing a first-class operations and service support team
• Implement divisional strategies to achieve and exceed the budgeted revenue delivery targets
• Spend the appropriate amount of time building relationships with your own customer portfolio
• Support portfolio growth
• Managing the budget, P&L, operational measures, and leave targets
• Driving operational efficiencies and continuous improvement to work smarter, not harder
• Full logistics, warehouse, and fleet management responsibilities
• Proactively manage service delivery to consistently meet customer contractual expectations to positively impact client retention and growth

To be successful in this role, you will need:

• A demonstrated commitment to safety and a proven track record in building a safety culture
• Previous experience leading teams - preferably in the business services industry
• Strong operational principles and experience managing logistics and scheduling systems
• Previous experience in dealing with customers and achieving sales-related targets
• Ability to focus and have a flexible approach when faced with change, completing priorities and work demands
• Demonstrated commercial acumen to manage budgets and costs
• Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders
• Demonstrated track record of successfully delivering against targets, KPI's and cost efficiencies
• The ability to positively challenge the status quo and champion continuous improvement

Sound like you?

What to Expect from a Career at Rentokil Initial

A focus on people

At the end of the day, we are a service business, and people are at the heart of what we do. We strive to go that extra mile for our customers and the same applies to you. Whether you’re working from an office, on the road, or on-site with a customer, Rentokil Initial is a place where your whole self is important and valued.

Our caring culture

Our culture makes it possible to do what we do: protect people and enhance lives. It might be hard to believe, but despite our position as a global market leader, when you join Rentokil Initial you will immediately feel like you’re a part of a family business. We’re down to earth, we’re collaborative and we truly value the long-lasting relationships we build.

Global reach and expertise

Joining Rentokil Initial means joining the best of the best. We are the world’s largest pest control company. We don’t rest on our laurels, and love nothing more than empowering and sharing knowledge, expertise, and skills with our teams, old and new.

The perks

RI Rewards

Open to all employees, RI Rewards offers discounts on products and gift cards, cash back opportunities on purchases, a wellbeing center with health tips and vouchers earned in recognition of being part of the Rentokil Initial family

Flexible Working and a strong work-life balance culture

We’ve always offered a flexible work environment and we are working on ways to offer all of our employees more flexibility and autonomy to do their jobs from hybrid working arrangements to flexible start and finish times depending on the nature of their role

Employee Assistance Program (EAP)

Your health and well-being are of utmost importance to us. We provide free access to a service that provides counseling for you and your immediate family about any challenges you may be facing in and outside of work i.e., work and management, family, financial planning, and parenting

Discounted Pest Services

You can book a FREE pest service for your property and share the love with family and friends with discounted pest service options

Employee Referral Program

It takes talent to know talent. Employees who recommend successful candidates receive a cash referral bonus.

The successful candidate must be able to pass pre-employment medical, police, and reference checks.

If you are ready for the next step in your career or wanting a new challenge APPLY NOW!