Sr. Manager HRIS (100% Remote)

Key Relationships:

• North America Managers and Colleagues

• Functional Teams (e.g. Finance, HR, IT, Marketing & Innovation, Legal, M&A etc)

• Key suppliers, partners and consultants

• Manager, HR Shared Services

• Manager, People Analytics

• Manager, Payroll

Job Summary:

 The Senior HRIS Manager is responsible for the day-to-day maintenance, management, and project execution related to the HCM platform.  This role will help manage the execution and delivery of HR Technology projects and manage the HRIS support team for escalated production issues.  

The Senior HRIS Manager role will help lead the HR Technology Project Portfolio Process: Work with HR leadership to develop annual HR project portfolio, in coordination with People Strategy objectives and actions, Enterprise & HR technical roadmaps, and HR annual cycle priorities and initiatives. Present updates monthly to CHRO and work with HR leadership team on prioritization, ownership, and timeline conflicts. Help facilitate updates to projects from HR centers of excellence, facilitate communications across COEs, ensure understanding of HR systems and analytics impacts, and coordinate with Information Technology to inform of HR needs.  

Key Performance Indicators: 

• Successfully set and reach key project milestones

• Completion Rate and Achievement of SLAs

• Customer Experience Survey Metrics

• Year over Year Customer Experience Review

• Monthly report out on project status, issues trends and backlog requests

Principal Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below represent the knowledge, skill and/or ability required. These include, but are not limited to the following:

• Maintain roadmap of projects and enhancements and effectively communicate timelines and progress updates to stakeholders 

• Partner with departments to manage the planning, configuration, and testing for annual projects, such as performance and merit cycles, open benefit enrollment, ACA, payroll year end and compliance reporting

• Regularly report project status to program managers, senior management and/or the sponsor and stakeholders.

• Responsible for day-to-day maintenance, management, and projects related to the Workday platform, including requirement-gathering, solution design, configuration, testing, and troubleshooting

• Conduct system and process change readiness reviews to ensure fixes/enhancements are deployed per requirements

• Lead and mentor HRIS support team

• Partner with subject matter experts across all subdisciplines (e.g., Benefits, Talent, Payroll, Learning, Finance) to simplify and optimize processes, reduce manual efforts, and enhance business capabilities.

• Planning for needed resources and funding based on business needs and objectives. 

Required Experience:

• Minimum seven years’ experience in ERP/HR systems including 3 years’ experience leading teams

• High degree project management and change management expertise

• Strong attention to detail and execution

• Strategic thinking

• Champions change, constant improvement

• Excellent communication, interpersonal and conflict resolution skills

• Strong and inspirational team leader

• Self-directed with excellent analytical abilities and big picture thinking

• Deep intellectual curiosity, creativity, comfort with ambiguity, and a natural ability to communicate effectively and establish relationships.

• Experienced with HR / ERP systems, system integrations, data structures (databases, data warehouses, queries, data wrangling, etc.) 

• Experienced and proficient in managing across a virtual/geographically dispersed team 

Required Leadership Traits and Characteristics:

• Strong analytical skills required

• Ability to work in a fast-paced corporate environment

• Strong detailed and conceptual thinking skills to analyze complex problems and propose solutions despite technical and operational constraints

• Skilled in communicating complex analytical solutions to HR and other stakeholders.

• Ability to teach and provide expertise in a manner that motivates and improves outcomes

• Ability to influence outcomes without necessarily having direct control

• High-level of drive, work ethic, and personal accountability with the ability to work under pressure while maintaining sounds judgement and rigorous 

Formal Education, Qualifications or Training:

• Bachelor’s degree in a related field or equivalent experience required

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones and etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

• Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

• Inside working conditions: The change of building environment such as with or without air conditioning and heating.