Sr. Plant Care Specialist, Ambius
- Operations / Technical Services
- Full-time
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Raleigh
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What do our Senior Plant Care Specialists do?
As a Senior Plant Care Specialist, you must have demonstrated in your role to be dependable, hardworking, and able to work independently. Each day you will visit various customer sites and provide care for the plants by performing trained tasks such as grooming, rotating and watering. You must also possess a genuine desire to service customers by taking the best possible care of the plants in their work environment. In addition to regular service duties, the Senior Specialist will assist branch leadership with various priorities and initiatives supporting the branch's operations plans and strategies.
Responsibilities include but are not limited to:
- Demonstrate outstanding customer service through maintenance of high quality and integrity at work environment.
- Assisting Leadership Team to provide support and guidance to Specialists to ensure timely and quality customer service.
- Field training of new Ambius Plant Care Specialists - assist and conduct on-the-job training with new-hires during their first 4-6 weeks and ensure completion of weekly Field Training Checklists. All training must correspond with CAP 1 approved practices and products (i.e. no home remedies, reading and following labels, wearing appropriate PPE) to ensure safe and professional work practices are adopted by new-hire.
- Provide Peer support for new Plant Care Specialists.
- Assist Leadership to identify and resolve client concerns/complaints.
- Assist in the completion of open routes
- Assist on new installs when necessary
- Identify solutions for client needs to increase revenue and growth
- Develop solid working relationship with New Hires/Trainee’s
- Be available by phone to answer questions of Trainee’s
- Help shape expectations for Trainee as they go through different phases of training and onboarding
- Be aware of additional required training assigned to colleagues (i.e. eDriving course, CAP 1, Corporate Compliance and U+ Safety Training)
- Communicate any concerns / issues to Trainee’s Manager
- Ability to support more than one Trainee throughout the year. For example colleague may be actively training one new colleague with weeks 1-4 and additionally involved in the weekly check-in of a colleague in weeks 5-52
What do you need?
- Solid communication and critical problem solving skills
- Experience caring for plants is preferred
- Experience interacting with clients
- Have a good driving record and ability to drive a van / truck
- Able to safely climb ladders and work on ladders
- Experience using pruners, scissors, and other sharp objects
- Experience leadering others desired
- Shows a track record of excellent Customer Retention
- Demonstrates proper material usage, PPE attire, and safe work history
- High CVC (customer voice counts) ratings
- Must pass pre-employment background screen
Why Choose Rentokil ?
A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Rentokil is a Drug Free workplace.
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
About Target Specialty
Target Specialty Products is proud to be a leading national wholesale distributor of specialty agricultural chemicals, application equipment, products, supplies, services and education. We serve the entire United States from 42 conveniently located branch locations in the U.S. and Canada and provide products and services throughout multiple industries, in both the private and public sector.
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