Strategic Operations Lead

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For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Overview

The Strategic Operations Lead serves as a high-level strategic advisor and operator supporting the C-Suite. This role acts as a strategic partner to the Executive, serving as a force multiplier to accelerate decision-making and drive organizational priorities. You will manage key initiatives, streamline communication across global functions, and oversee high-stakes special projects. You must be able to pivot from high-level strategic planning to granular operational execution. 

Strategic Planning & Execution

• Vision Alignment: Collaborate directly with the Executive to define long-term priorities and ensure the function stays on track to meet annual goals.

• Performance Tracking: Develop systems to track performance against KPIs and company-wide objectives.

• Project Leadership: Lead and execute complex, high-priority "special projects" that sit outside the scope of traditional departments.

Operational Leadership

• Process Optimization: Audit and streamline internal processes to increase overall operational efficiency.

• Cross-Functional Bridge: Act as a "connector" between the executive team and staff, ensuring information flows smoothly and departments remain aligned.

• Daily Operations: Oversee daily business operations in close collaboration with senior leadership.

Executive Support & Liaison

• Gatekeeping: Strategically manage the Executive’s calendar, prioritizing engagements to ensure they are focused on the highest-value activities.

• Presentations: Prepare materials for ELT meetings and facilitate executive-level follow-ups on all action items.

• Trusted Advisor: Provide a neutral, data-driven perspective on company strategy and personnel issues.

Candidate Requirements

Education

• Bachelor’s degree in Business, Finance, Management, or a related field required. An MBA or Master’s degree is highly preferred.

Experience

• Minimum 5 years of proven leadership experience in operations, project management, or strategic consulting.

Skills & Competencies

• Proven ability to analyze complex data sets and research options to inform executive-level decision-making.

• Exceptional EQ and interpersonal skills; ability to build relationships and influence stakeholders at all levels.

• World-class written and verbal communication skills, with the ability to distill complex information into actionable briefs.

• Possess the ability to navigate different leadership styles (the technical CIO vs. the people-centric CHRO) with ease.

• Excellent Problem Solving; you create a process so it doesn't happen again.

• Ability to maintain a calm state during high-stakes deadlines or shifting priorities.

• Proven ability to maintain a high level of discretion; handling sensitive information regarding personnel and corporate strategy with 100% confidentiality.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

• Multiple avenues to grow your career 

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions 

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.