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Overview
This pivotal role entails crafting and implementing strategic sales operational playbooks aimed at steering designated key performance metrics within our US Pest Markets, encompassing both residential and commercial sectors. An integral aspect of this executive position involves collaborating with operational stakeholders to enhance sales training programs and refine processes, fostering revenue expansion, bolstering customer retention, and fostering recognition among our sales colleagues.
The incumbent will lead a strategic team, inspiring them to consistently innovate and develop progressive sales compensation programs and training strategies. This leadership role is crucial in steering the direction of sales initiatives, aligning them with overarching business goals, and ensuring a sustained competitive edge in the market.
Duties & Responsibilities
Create targeted initiatives aimed at empowering the sales team to elevate sales productivity, accelerate deal cycles, increase deal sizes, and enhance pipeline coverage. These programs encompass essential elements such as sales fundamentals, value-based selling, effective prospecting, pipeline management, and territory optimization.
Collaborate with Sales Leadership, Product Marketing, HR, and Technical teams to devise innovative organic growth strategies that align with broader business objectives.
Push the boundaries of sales excellence by ensuring the adoption of programs from leadership to individual contributors, fostering a culture of continuous improvement and accountability.
Strategically develop and implement sales and marketing tech stack strategies, encompassing CRM development, configuration, usage, and engagement, driving efficiency across Sales, Marketing, Product, and BI departments.
Oversee sales forecasting, planning, budgeting, and reporting processes, ensuring high levels of accuracy, quality, and consistency, and coordinating cross-functionally as needed.
Spearhead the strategy and execution of integrating acquired sales colleagues into the company's sales environment, ensuring a seamless transition and alignment with established practices.
Create a robust coaching framework tailored to regional needs, nurturing continuous development and a culture of Sales Excellence among individual contributors and leaders.
Ensure adherence to sales compliance standards, managing sales automation, handling post-sale adjustments, and maintaining comprehensive sales SOPs and communication frameworks.
Candidate Requirements
Education
Experience
10+ years of progressive sales operations experience at the leadership level within a mid to large-size; national and/or global organization.
7+ years of leadership experience leading a diverse team consisting of management and professional-level individual contributors; preferably in a disbursed, remote work environment.
Extensive knowledge of sales processes, lead generation, development, nurturing, and management, with the capability to analyze complex markets and develop actionable plans.
Deep understanding and application of standard business practices related to Sales Operations processes and systems, including CRM principles and extensive experience in CRM applications.
Proven track record in leading profitable and scalable revenue growth, implementing sales methodologies, and driving significant change management initiatives nationally.
Proficiency in sophisticated data analysis, translating complex data into actionable strategies, deliverables, messages, and compelling presentations.
Skills & Competencies
Demonstrated proficiency in navigating commercial landscapes while maintaining a strong focus on delivering exceptional customer service, fostering enduring relationships.
Profound ability to analyze key metrics and trends, translating complex data into strategic insights to drive informed decision-making at an executive level.
Proven track record in effectively leading large, diverse workforces across multiple locations and geographies. Possesses exceptional organizational and leadership skills, operating seamlessly in both strategic and operational capacities as necessary.
Outstanding communication prowess, adept at influencing stakeholders at all levels, internally and externally. Capable of engaging with a wide range of stakeholders, including customers, employees, and suppliers, fostering enduring partnerships.
Demonstrates a high level of drive, resilience, and personal accountability, even under pressure. Maintains a sharp focus on details while exercising sound judgment and ethical decision-making.
Upholds the highest standards of integrity consistently and fosters enduring and trust-based relationships across all key stakeholders.
Possesses operational knowledge to ensure that analytics are aligned with core performance drivers, optimizing insights to support strategic operational objectives.
Physical Demands and Working Conditions:
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Performing repetitive motions involving the wrists, hands, and fingers, such as typing, picking, and pinching, within your regular work environment.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
Incumbent will be subject to:
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Why Choose Rentokil ?
A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Rentokil is a Drug Free workplace
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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