Position Overview

Performs exclusion services and animal removal at customer locations according to company policy and in compliance with regulatory requirements. Applies company standards in servicing customer locations. Responds to customer inquiries; solicits new business; and adheres to required safety regulations.

Job Responsibilities

• Performs exclusion services and animal removal at customer locations according to company policy and in compliance with regulatory requirements.

• Sets up and builds exclusion traps, cuts flashing and forms hardware cloth to specifications.

• Works in a safety harness from roof tops as needed in the performance of exclusion services and wildlife removal.

• Removes animals trapped in exclusion devices according to company policy and in compliance with regulatory requirements.

• Drives company vehicle to customer locations.

• Maintains safe driving record.

• Maintains service equipment and vehicle in clean and proper operating condition.

• Responds to phone and in-person service call requests on a timely basis.

• Contacts customer to confirm scheduled services.

• Assists in current and/or potential company sales through contact on work related project.

• Trains and coaches other associates.

• Maintains knowledge of federal, state and local regulations regarding exclusion and removal work.

Job Requirements

• High school diploma or general education degree (GED).

• Three to six months related exclusion experience and/or training including ladder and/or roof and harness work.

• Six months experience utilizing basic hand tools, small power tools, & related equipment.

• Licensing and certification as required by federal, state, and local law.

• Ability to read and comprehend instructions, correspondence, and memos.

• Ability to write correspondence.

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Mechanical and carpentry skills

• Ability to add, to subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Maintain a valid driver’s license.

• Ability to read, to comprehend, and execute safety procedures and instruction labels.

• Ability to carry out instructions in written, oral, or diagrammatic form.

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

• Sitting for long periods of time while using office equipment such as computers, phones and etc.

• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

• Must be able to operate a motor vehicle.

Incumbent is required to have:

• Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

• Incumbent will be subject to:

• Inside working conditions: The change of building environment such as with or without air conditioning and heating.