Digital Implementation Manager
- Operations / Technical Services
- Full-time
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Melbourne, Victoria, Australia
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At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
Rentokil Initial (the world’s largest pest control company) has an exciting position available for a Digital Implementation Manager to join our vibrant, passionate, fast paced national operations team. This role plays a vital part in driving Rentokil-Initial's digital transformation strategy and will ensure the successful adoption of IoT pest control devices across Australia. Reporting into the Digital & Connect Deployment Manager, this role will be required to partner with the service & sales teams, central functions and global teams in order to deliver the strategy.
Key Responsibilities:
- Ensure national performance of IoT devices KPIs nationally, drive engagement across the business, and escalate issues as needed.
- Provide training & support to operations & sales teams to promote national adoption of best practice, overcome technical issues and maintain training material.
- Effective programme management of various deployment initiatives including new product field trials, national rollouts and upgrades ensuring timely delivery and clear communication.
- Ensure continuous improvement of processes and technology through exposing weaknesses, prioritizing, by identifying opportunities, plan and deliver cost-effective outcomes, and represent local needs in global forums.
- Compliance: Ensure adherence to company policies and safety procedures.
The successful candidate will ideally have:
- Demonstrated leadership & communication skills
- Proven stakeholder & relationship management ability
- Strong prioritization & time management skills
- Data analysis, critical thinking & problem solving
- Change or project management experience
- Management experience in operations / service delivery roles
- Bachelor degree or relevant professional qualification preferred
- Advanced knowledge of the Google suite (Sheets, Slides, Docs)
What's in it for you:
- Opportunity to work for a global organisation that is a leader in its industry
- High growth role with day-to-day exposure to multiple functions & business units
- Ongoing coaching and development
- Established brand and job security in an essential industry, with a long history of success and stability
- Play a crucial role in keeping companies and individuals hygienic, healthy and protected from disease
- Work-life balance
- Recognition and appreciation
- Family culture and co-workers who love what they do
The successful candidate must be able to pass the Pre-employment medical and reference checks.
If the idea of working in a highly collaborative, friendly and hardworking team on a fast growth trajectory sounds like you, apply now!
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